By Heather L Sidorowicz May 30, 2013
I spend a good portion of each week quoting and designing systems. Each quote is different since each client is unique in their wants and desires. I do have products I use regularly, but I always try to find the best solution for the client.
By John Sciacca May 28, 2013
My particular brand of reality fetish has nothing to do with singing or dancing, morbid obesity, rednecks or trailer parks, dating shows or contests where genital obliteration is a very real/hoped for possibility. No, the shows that I am drawn to are on-going contests where “normal” people are thrown into abnormal conditions and then forced to deal with one another.
By Michael Heiss May 23, 2013
With E3 less than a month away, both Sony and Microsoft have taken the interesting stance of "pre-announcing" their next generation of console gaming platforms. Sony previewed PS4 a while back and Microsoft teased us this week with some top-level details on what we now know will be called "Xbox One." We'll all know more at E3, but what is clear at this point is that both of these new products will have significant impact on how consumers access and manage content as well as what games they play on them.
By Heather L. Sidorowicz May 23, 2013
You may know this already if you’re an avid reader of my articles, but I am a big fan of Apple. I own a few iPods, an iPhone, an iPad and both my desk top and laptop are Macs. I’ve even been eyeing a Macbook Air to write these tasty articles. I’m also not a huge fan of change. I think most people aren’t.
By Todd Anthony Puma May 21, 2013
One of the challenges of doing many, smaller projects is that service calls can become a large drain on profitability. Even with fewer, larger jobs, the more complex a job gets, the more visits are required to service it.
By John Sciacca May 20, 2013
I had the unique, two-hours-only-a-parent-could-love, pleasure of attending my daughter’s ballet recital this past weekend. And if you’ve never had the opportunity, I can assure you that watching dozens of 4-12 year old girls dancing ballet and tap to covers of Michael Jackson hits is every bit as fun as it sounds. (Did I mention that there was no intermission? Or bar? And that it was two hours?)
By Gary Yacoubian May 20, 2013
Let’s call a truce. Direct-to-consumer AV brands are not the enemy of brick-and-mortar AV dealers. Manufacturers that adhere to a strict, Internet-only sales platform certainly don’t help the retail sales of independent or locally owned businesses, but traditionally consumer-direct companies pursuing a blended distribution strategy offer plenty of compelling reasons why you should consider adding them to the product line-up.
By Heather L. Sidorowicz May 16, 2013
You’ve met with the client. You’ve demonstrated the system for them. You’ve gone over the quote line by line, but they’re still on the fence. Mr. Ziglar, an American author, salesman, and motivational speaker, has simplified sales hiccups for us.
By Todd Anthony Puma May 15, 2013
Months ago, I wrote in this space about not judging a customer by how they dress or what they drive. Last week, I described ways to build partnerships with other firms in the industry. This week, I want to bring it all together. The bottom line is focusing on customer service as the priority. Make the customer happy, work with each other as peers, and we will all not only grow the industry but make more money and be more successful.
By John Sciacca May 13, 2013
Doing the right thing might not always be easy. And it might not always be the most profitable. But a large part of being successful as an integrator is developing a solid reputation for always doing the right thing, and it will almost definitely win out in the long run.

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