By Lindsey Adler January 30, 2014
Last night I had the privilege of bringing a diverse panel of AV industry representatives to discuss the industry and career opportunities to a group of young adults in the Red Hook neighborhood of Brooklyn, NY.
By Heather L. Sidorowicz January 30, 2014
When a client calls to ask a question, you don’t just answer it, you pull upon your years of knowledge and broad experience to answer that question. This is why they call us and not the 'big box' stores where they have to wait… and wait… and wait… only to get someone on the line who doesn’t care to solve a problem, who just wants to get off the phone.
By Todd Anthony Puma January 29, 2014
Like any great coach, I always run a post-game analysis after a big sales season. This time of year I combine the holiday time period with the Super Bowl and was reminded of several best practices where we need to get better at or things we need to do more often. With the Super Bowl a few days away we ran our post-game this week, and I came away with some new ideas.
By John Sciacca January 28, 2014
If you’ve followed my blogs for a while, then you probably know that in my pre-custom install life, I was a golf professional. This meant that I worked at a golf course, managed the golf shop, ran tournaments, gave lessons, etc. This differs from being a professional golfer, which is the people you see playing on TV.
By Scott Johnson January 23, 2014
For me, that's easy... music! It really is the universal language. The older I get, the more I appreciate every nuance of it. It seems, every day I discover more artists that have something to say to me via their lyrics, music, rhythms or tones. I believe everybody has a desire for music in their soul just as they have a need for food.
By Heather L. Sidorowicz January 23, 2014
You may think that you are part of the best generation, but if you’re part of my generation, then I contend that you are part of “Generation Awesome!”
By Todd Anthony Puma January 22, 2014
In our business it is critical to “walk the talk.” We can’t recommend products like control systems, speakers, or other gear to our clients that we ourselves haven’t at least tried out, or preferably, installed in our own homes or showrooms. Not only would it be hypocritical to recommend equipment we don’t use ourselves, but we need to know exactly what the user the experience we are promising will be like, and we have to let our customers see the experience first hand to sell them on sophisticated control, audio and video systems.
By John Sciacca January 21, 2014
Call it serendipity, kismet, or just plain old dumb luck, but at the very end of International CES earlier this month, I found myself unexpectedly swept up into an entourage that included two other AV journalists; Ergotron’s marketing manager, Betsey Banker; and three Crestron employees, including director of residential marketing, Tom Barnett.
By Todd Anthony Puma January 15, 2014
It’s almost a case of the bigger they come, the harder they fall. But instead it’s the bigger they come, the harder they are to deal with. One reason clients tell me they keep coming back to The Source Home Theater and why they refer us to their friends is because of the great customer service. Have a question? Someone always answers the phone.
By Heather L. Sidorowicz January 15, 2014
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