Author: Created: 1/15/2013 11:59 AM
By Todd Anthony Puma May 21, 2013
One of the challenges of doing many, smaller projects is that service calls can become a large drain on profitability. Even with fewer, larger jobs, the more complex a job gets, the more visits are required to service it.
By Todd Anthony Puma May 15, 2013
Months ago, I wrote in this space about not judging a customer by how they dress or what they drive. Last week, I described ways to build partnerships with other firms in the industry. This week, I want to bring it all together. The bottom line is focusing on customer service as the priority. Make the customer happy, work with each other as peers, and we will all not only grow the industry but make more money and be more successful.
By Todd Anthony Puma  May 07, 2013
There is a lot of competition between integrators, but there needs to be cooperation as well. Everyone needs a way to quickly scale up or down, or just have someone they can lean on in a time crunch.
By Todd Anthony Puma  May 01, 2013

When business is slow, you have bills to pay, and payroll to meet, it’s hard to turn down a job that you know isn’t the right fit for your company. Most times, it’s important to trust your instincts and know when to say “no.”


Sponsored
download

Jumping Down the Rabbit Hole: Updating to iOS8
Read More»
By Heather L. Sidorowicz

Setting Up Small and Mid-Size Home Automation in No Time
Read More»
By Todd Anthony Puma

URC Developing Sonos Driver After Extra Vegetables Snub
Read More»
By Jeremy J. Glowacki

CEDIA 2014: All of the Lights
Read More»
By Matt D. Scott

Dolby Atmos Audio Surrounds CEDIA 2014
Read More»
By John Sciacca


CEDIA Awards Ceremony 2012
Wisdom Audio Factory Tour
Unexpected Atlanta
Triad DesignerSeries Step-by-Step Install
Top 10 Things to See at CEDIA 2010

+ All Slide Shows
Where would the pump most likely be for a residential underground sprinkler system?
Read More»
It is a dangerous technique but
Read More»
The very best way to extend the lifespan
Read More»
The exceptionally primary aspect you will want
Read More»
Re: Grosse affaire de nike lady free 3.0 v3 laufschuhe lila Lille
Read More»
Re: What are you doing to survive the economy?
Read More»
Re: What is Your Recurring Revenue Stream?
Read More»
prix lampe torche laser
Read More»
Nike Air flow flyt teknologisk innovasjon
Read More»
converse all stars sale
Read More»