Author: Created: 7/31/2008 5:07 AM
By John Sciacca November 26, 2013
At some point, even the best-designed system will run into some kind of glitch. Maybe it will be from a power outage, maybe it will be due to a guest with button jab-itis, or maybe it will come from a Stuxnet virus attack. But no matter how it happens, when it happens, you’ll be getting a phone call or email from a client wanting to get things back on track.
By John Sciacca November 18, 2013
I remember reading John Grisham’s novel, The Firm, several years ago, and recall Mitch’s marching orders from the nefarious firm of Bendini, Lambert and Locke as being something akin to, “If you talk to the client on the phone, bill them. If you make a photocopy for the client, bill them. If you even find yourself at your desk, drinking a cup of coffee and maybe flipping through a magazine, and your mind happens to wander to where you even think about the client, bill them. In fact, just thinking about billing the client, you should probably bill them to be on the safe side.”
By John Sciacca November 12, 2013
The Holy Grail of our industry seems to be developing some form of a recurring revenue stream. Far better than the one-and-done-and-on-to-the-next-one install, recurring revenue is like that mythical golden goose that just poops out stacks of money on a regular basis, while you just sit back at your desk, feet up, sipping some Macallan 30, watching all those hundos rolling in and thinking of all the ways to spend it.
By John Sciacca November 04, 2013
When the robot overlords take over and finish thoroughly examining each bit of the yottabytes of accumulated data that make up the entire collected history of human culture—sadly a process that will only take them around two seconds with their quantum logic computing power stolen from the NSA, but it will be a merciful two-second reprieve from the constant whippings and cruel task mastering—they will likely determine that the smartphone was the most powerful and disruptive technological invention us fleshpods managed to create.

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