Concord, CA--D-Tools' Customer Care Portal is now available to users of
D-Tools' System Integrator software. The web tool allows current users
to easily create and track technical support cases, check license keys,
and leave comments, all without having to call D-Tools Customer
Support. They will also have immediate access to help videos, the
D-Tools knowledge base and the D-Tools forum. Users will also benefit
from a new feature that will allow them to type in an error message
received from the software and a get an immediate response from the
system.
"The Customer Care Portal will further streamline our customers'
interaction with customer support," said Adam Stone, President, of
D-Tools. "By providing 24/7 online access and making it easier for our
customers to interact with our Support team, our customers will be able
to find an answer to their issue without having to pick up the phone."
For customers interested in signing up for the D-Tools Customer Care Portal or for more information, e-mail
support@d-tools.com for access.