Heather L. Sidorowicz is the president of Southtown Audio Video in Hamburg, NY.
Christmas, Independence Day, Thanksgiving, and now we have Prime Day—an Amazon online holiday created by them for their Prime subscription service. According to Business Insider, more than 50 million Americans visited the site during their 30-hour sale, and it was the Amazon Echo that was the top-selling item. And just when you thought the day itself was news, Amazon announced new items...
You think your house is clean until you see it through someone else's eyes (or is that just me?). You think your technology is simple to use until you experience it through someone else's frustration.
Day two at InfoComm in Orlando, and I am seeing three themes emerge: the extension of laser projectors, wireless BYOD devices everywhere, and the next wave of the huddle space (with new names).
For the first time in my AV career, I made an impulsive decision and purchased a demo unit. Weeks later, when the first units shipped, instead of installing it at the shop, I hung it in the dining room at my home. Almost a full year later, I am still in love with it.
Beyond integrating itself, you are watching how the industry changes and is morphing. Other terms become limiting, especially looking at the fast pace of change in the technology sector. A technologist tells someone what today is and what tomorrow may become. We are no longer “the home theater guys.”
I have been a Sony girl my entire life. Starting in this industry back in the early 2000s, Sony was an easy sell. However, in 2014 I composed a blog titled “The End of My Love Affair with Sony." But, then, last year they launched their Z series, dubbed the best TV they have ever made. My interest was piqued.
As I’m preparing dinner I ask Alexa “Alexa, when will you work with Sonos.” It was mostly a joke, except to my surprise, she comments, “I am not sure how to help you with that, but if you would like I can have a customer service representative contact you.” So began my journey down a surprising little rabbit hole.
We, as an industry, need to let our clients know that technology is less than perfect, but what we can provide is the priceless answer in their time of need. Here are three stories of when technology has failed, and why it matters.
Recently I've been trying out services with a magical business model. They don't have the cheapest product, and it's not available at Walmart or on Amazon. They profit by taking care of the client, by making them feel most important, and selling them a quality product. How can we, as home technology professionals, weave the same magic?
The full BP900 speaker family
BP9060 Bipolar Tower Speaker
A close up of the base of Definitive Technology’s BP9060 and its height-channel module
The iconic Definitive Technology logo.
Looking down at the Definitive Technology BP9060 Bipolar Tower Speaker
An example of the BP9060 speaker towers at home.
The CS9080 component center channel speaker
The back panel of the CS9080
A width up shot of the CS9080
The A90 component height modules
The A90 height module integrated with the BP9060 tower speaker
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