Henry Clifford is president of Livewire (www.getlivewire.com), an integration firm in Richmond, VA.
You may remember that I had a key employee put in his notice a few months ago. If you read that story, then I left you in suspense as to whether I was able to convince that employee to stay. I didn't want to admit it it at the time, but he did leave the company, despite my best efforts to keep him.
Uber figured out the barrier to entry into the taxi industry boiled down to a simple question: “Do you own a car?” The rest is history. As we ponder disruption and the democratization of workers into a “gig” economy, the next logical question is: when will the gig economy come for the CEDIA space?
For a few days of time, it can really boost morale and culture in the organization while investing in your employees. They appreciate it and are better at their work as a result.
“Have you seen what we’re doing for our members?” asked the clean-cut DirecTV sales rep in our local Costco. I’d heard this siren call many times before but never answered. I decided to play along and take a fresh look at the world of Big Cable.
Chances are you started your company fueled by a passion for the home technology industry. Over time, your company overcame new challenges by using the tools at hand without stopping to consider long-term customer-facing effects. My own career followed this path, and I wish I’d focused more on delivering excellent customer service earlier. Here are five key areas we focus on to dif...
Last week, I attended the Virginia Council of CEOs Retreat at The Homestead in Warm Springs, VA. It was a great event set in stunning outdoor surroundings, featuring excellent ideas for improving a company. I learned the importance of letting things go, saying "thank you" more, and feeding forward. Don't worry, I'll explain.
I managed to snatch defeat from the jaws of victory last week. We had a great meeting with the client and the builder told me the job would “basically fall into my lap.” Where had I gone wrong?
The full BP900 speaker family
BP9060 Bipolar Tower Speaker
A close up of the base of Definitive Technology’s BP9060 and its height-channel module
The iconic Definitive Technology logo.
Looking down at the Definitive Technology BP9060 Bipolar Tower Speaker
An example of the BP9060 speaker towers at home.
The CS9080 component center channel speaker
The back panel of the CS9080
A width up shot of the CS9080
The A90 component height modules
The A90 height module integrated with the BP9060 tower speaker
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