Author Profile
Jason Griffing

Jason Griffing

Jason Griffing is the partner development manager at OneVision Resources, and the co-host of weekly home technology podcast found at

  • Ideas are Good. Execution is Better.

    August 07, 2017

    The fact is that most of us come up with great ideas every day. You easily identify problems in our businesses and, with a little ideation, conceive of an innovative solution. But for one reason or another, many of these ideas never quite take hold the way you envisioned. It’s a business phenomenon known as the “execution gap,” and it plagues business of all shapes and sizes.&nbs...

  • Why “Best-Effort” Service Falls Short

    July 10, 2017

    Take a look at the day-to-day operations of any integration company: salesmen keep the pipeline full, engineers crank out schematics, project managers move between phone calls, emails, and briefings with the techs, who themselves are busily loading up for the day. But what about the service department? Usually it’s not so much a department, but more like one or two exp...

  • Builders Want Smart Homes. Can CEDIA Help?

    June 26, 2017

    These are clear signs of healthy demand for connected home technologies amongst the target market of home builders, who surely wouldn’t be going to the trouble if they didn’t see a business upside. Conversations about the smart home going mainstream have been taking place for years (decades perhaps). But 2017 appears to be the year that we are finally seeing th...

  • Are Your Client Service Efforts Running on Square Wheels?

    May 03, 2017

    Two cavemen pull a square-wheeled cart full of rocks. A fellow caveman in the background, holds up a round tire, trying to get their attention. The two laboring cavemen aren’t interested in his pitch. “Too busy!” they reply. Finding the energy needed to get new initiatives off the ground can feel all but impossible. So resign yourself to the status quo and carry on... or may...

  • Why You Should be Thankful for Difficult Clients

    March 20, 2017

    We all have a client like Stan. Stan is never satisfied. Since the day you turned the system over to him, he’s done nothing but complain, making your life and that of your employees miserable at every opportunity. By recognizing that there is immense value in the critical feedback that clients like Stan provide, we turn these situations from a negative into a positive. 

  • Don’t 'Wow' Your Clients. Just Make Life Easier

    March 06, 2017

    I’ve been doing a lot of reading about how companies in general can improve their overall customer experience. The gist is simple: if we want to retain our customers’ loyalty, then we should focus less on trying to “wow” them and more on simply making it easy to do business with us. 

  • The Three Most-Effective Project Management Traits

    February 21, 2017

    In more than a decade of working in this business, I’ve found that that there is no one-size-fits-all strategy for project management. What I have found, however, is that there are three common abilities I have seen in all of the best PMs that I have ever worked with: time management, task management, and information management.

  • My Top 5 Stories to Watch for at ISE

    February 06, 2017

    ISE can be a bit of paradox for home technology professionals. Many of the stories we see surface out of Amsterdam are retreads of those that come to light during CEDIA’s stateside show. But it is plain to see that there is plenty for home tech pros to be excited about at ISE 2017. Here are the top five stories I’m excited to explore at the show.

  • Don’t Sell ‘Remote Monitoring.’ Sell Solutions

    January 23, 2017

    “Why monitor a problem if you don’t fix it?” asks the narrator.

    It’s a good question, and one that should stay top of mind for home technology professionals looking to make 2017 a breakout year for establishing RMR through the sale of service contracts.

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BP900 Family

The full BP900 speaker family

Full Shot

BP9060 Bipolar Tower Speaker

At the Base

A close up of the base of Definitive Technology’s BP9060 and its height-channel module

Logo Glamor

The iconic Definitive Technology logo.

From Above

Looking down at the Definitive Technology BP9060 Bipolar Tower Speaker

At Home

An example of the BP9060 speaker towers at home.


The CS9080 component center channel speaker

CS9080 2

The back panel of the CS9080

CS9080 3

A width up shot of the CS9080


The A90 component height modules

A90 Integrated

The A90 height module integrated with the BP9060 tower speaker