Author Profile
Jason Griffing

Jason Griffing

Jason Griffing is the director of business development at Harrison Home Systems in Denver, CO, and the co-host of weekly home technology podcast found at HomeTech.fm

  • Why You Should be Thankful for Difficult Clients

    March 20, 2017

    We all have a client like Stan. Stan is never satisfied. Since the day you turned the system over to him, he’s done nothing but complain, making your life and that of your employees miserable at every opportunity. By recognizing that there is immense value in the critical feedback that clients like Stan provide, we turn these situations from a negative into a positive. 

  • Don’t 'Wow' Your Clients. Just Make Life Easier

    March 06, 2017

    I’ve been doing a lot of reading about how companies in general can improve their overall customer experience. The gist is simple: if we want to retain our customers’ loyalty, then we should focus less on trying to “wow” them and more on simply making it easy to do business with us. 

  • The Three Most-Effective Project Management Traits

    February 21, 2017

    In more than a decade of working in this business, I’ve found that that there is no one-size-fits-all strategy for project management. What I have found, however, is that there are three common abilities I have seen in all of the best PMs that I have ever worked with: time management, task management, and information management.

  • My Top 5 Stories to Watch for at ISE

    February 06, 2017

    ISE can be a bit of paradox for home technology professionals. Many of the stories we see surface out of Amsterdam are retreads of those that come to light during CEDIA’s stateside show. But it is plain to see that there is plenty for home tech pros to be excited about at ISE 2017. Here are the top five stories I’m excited to explore at the show.

  • Don’t Sell ‘Remote Monitoring.’ Sell Solutions

    January 23, 2017

    “Why monitor a problem if you don’t fix it?” asks the narrator.

    It’s a good question, and one that should stay top of mind for home technology professionals looking to make 2017 a breakout year for establishing RMR through the sale of service contracts.

  • Service Plans: Setting Realistic Expectations for Your Client

    December 19, 2016

    While it’s been a long, drawn-out battle for the CEDIA channel to find success with selling service plans, 2017 feels like the year that we may finally turn a corner. Conversations in the press as well as among industry peers indicate to me that home technology professionals at large are really starting to pay attention. 

  • The 5 Biggest Home Tech Stories of 2016

    December 05, 2016

    With 2016 rapidly coming to a close, it’s time to take stock of what became of the last 12 months in home technology stories. There is a lot to cover here, so let’s dive right in with the five biggest home tech stories of 2016.

  • Are Consumer-Grade Mesh Wi-Fi Systems a Threat or Opportunity?

    November 21, 2016

    Had you asked me a year ago to predict the biggest home technology stories of 2016, a number of ideas would have jumped to mind. The emergence of Wi-Fi as a sexy tech product, particularly in the consumer smart home market, would not have been one of them. But, as we enter the dusk of 2016, it’s hard to imagine a category that’s seen more development.

  • Consumers Will Lose in the Battle for Input-Zero

    November 07, 2016

    A relatively new term, “Input-Zero” describes the first and primary source that users turn to in looking for something to watch. For the vast majority of households, the cable/satellite box still has a stranglehold on this position. But, an increasing number of streaming options, combined with a growing distaste for the business practices and antiquated pricing models of MVPDs is slowl...

  • 5 Ways to Conquer the Tyranny of Your Inbox

    October 24, 2016

    More often than not, the time spent in our inboxes is a distraction from the deep, meaningful work that could actually move the needle in our careers or businesses. So the situation begs a question; how can we manage our email instead of letting our email manage us?

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BP900 Family

The full BP900 speaker family

Full Shot

BP9060 Bipolar Tower Speaker

At the Base

A close up of the base of Definitive Technology’s BP9060 and its height-channel module

Logo Glamor

The iconic Definitive Technology logo.

From Above

Looking down at the Definitive Technology BP9060 Bipolar Tower Speaker

At Home

An example of the BP9060 speaker towers at home.

CS9080

The CS9080 component center channel speaker

CS9080 2

The back panel of the CS9080

CS9080 3

A width up shot of the CS9080

A90

The A90 component height modules

A90 Integrated

The A90 height module integrated with the BP9060 tower speaker