Author Profile
Jason Griffing

Jason Griffing

Jason Griffing is the partner development manager at OneVision Resources, and the co-host of weekly home technology podcast found at HomeTech.fm.

  • 3 Keys to Product Evaluation at CEDIA 2017

    September 07, 2017

    Packing your bags for San Diego? The home technology industry is more dynamic than ever, making CEDIA 2017 as pivotal a show as ever. With so much to see and so few days to do it, it’s vital to go in with a game plan. 

  • Ideas are Good. Execution is Better.

    August 07, 2017

    The fact is that most of us come up with great ideas every day. You easily identify problems in our businesses and, with a little ideation, conceive of an innovative solution. But for one reason or another, many of these ideas never quite take hold the way you envisioned. It’s a business phenomenon known as the “execution gap,” and it plagues business of all shapes and sizes.&nbs...

  • Why “Best-Effort” Service Falls Short

    July 10, 2017

    Take a look at the day-to-day operations of any integration company: salesmen keep the pipeline full, engineers crank out schematics, project managers move between phone calls, emails, and briefings with the techs, who themselves are busily loading up for the day. But what about the service department? Usually it’s not so much a department, but more like one or two exp...

  • Builders Want Smart Homes. Can CEDIA Help?

    June 26, 2017

    These are clear signs of healthy demand for connected home technologies amongst the target market of home builders, who surely wouldn’t be going to the trouble if they didn’t see a business upside. Conversations about the smart home going mainstream have been taking place for years (decades perhaps). But 2017 appears to be the year that we are finally seeing th...

  • Are Your Client Service Efforts Running on Square Wheels?

    May 03, 2017

    Two cavemen pull a square-wheeled cart full of rocks. A fellow caveman in the background, holds up a round tire, trying to get their attention. The two laboring cavemen aren’t interested in his pitch. “Too busy!” they reply. Finding the energy needed to get new initiatives off the ground can feel all but impossible. So resign yourself to the status quo and carry on... or may...

  • Why You Should be Thankful for Difficult Clients

    March 20, 2017

    We all have a client like Stan. Stan is never satisfied. Since the day you turned the system over to him, he’s done nothing but complain, making your life and that of your employees miserable at every opportunity. By recognizing that there is immense value in the critical feedback that clients like Stan provide, we turn these situations from a negative into a positive. 

  • Don’t 'Wow' Your Clients. Just Make Life Easier

    March 06, 2017

    I’ve been doing a lot of reading about how companies in general can improve their overall customer experience. The gist is simple: if we want to retain our customers’ loyalty, then we should focus less on trying to “wow” them and more on simply making it easy to do business with us. 

  • The Three Most-Effective Project Management Traits

    February 21, 2017

    In more than a decade of working in this business, I’ve found that that there is no one-size-fits-all strategy for project management. What I have found, however, is that there are three common abilities I have seen in all of the best PMs that I have ever worked with: time management, task management, and information management.

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Photo GalleriesMore Galleries >
Leon HQ Tour 2017

Residential Systems' Jeremy Glowacki and Leon Speaker's Noah Kaplan at the end of the tour

Leon HQ Tour 2017

Inside Leon's anechoic chamber

Leon HQ Tour 2017

Leon's hands-on manufacturing process

Leon HQ Tour 2017

Leon's hand-wound crossover

Leon HQ Tour 2017

Unique sculpture is on display throughout Leon. Much of it was created by Leon CEO Noah Kaplan.

Leon HQ Tour 2017

Leon sources its drivers from Israel.

Leon HQ Tour 2017

A warning before entering Leon's engineering department

Leon HQ Tour 2017

Inside Leon's engineering department

Leon HQ Tour 2017

Leon's engineers at work

Leon HQ Tour 2017

Leon's demo room

Leon HQ Tour 2017

A wide shot of Leon's final assembly

Leon HQ Tour 2017

Here's another stage of assembly

Leon HQ Tour 2017

Leon's picturesque headquarters hallway

Leon HQ Tour 2017

More original artwork from Noah Kaplan

Leon HQ Tour 2017

Noah Kaplan demonstrates a miter saw

Leon HQ Tour 2017

Leon's Timbre SEVEN bookshelf speakers

Leon HQ Tour 2017

Leon invested in a machine to shred old boxes into new packing materials

Leon HQ Tour 2017

As part of its Lean Manufacturing, Leon delivers speaker kits to its assemblers in these custom-built cases.

Leon HQ Tour 2017

Wrapping speaker grille cloth

Leon HQ Tour 2017

Putting finishing touch on grille cloth

Leon HQ Tour 2017

Adding the drivers

Leon HQ Tour 2017

Testing a speaker for proper polarity

Leon HQ Tour 2017

The Glowacki family taking a breather in the marketing department

Leon HQ Tour 2017

Noah Kaplan next to a prototype concept in the hallways of his company's headquarters

Leon HQ Tour 2017

Outside Leon's Ann Arbor headquarters