Author Profile
Todd Anthony Puma

Todd Anthony Puma

Todd Anthony Puma is president of The Source Home Theater Installation in New York City.

  • Keeping Your Mind Open

    October 18, 2016

    I used to think of SnapAV as not that different from Monoprice. Mark Feinberg of Home Theater Advisors started buying all of his mounts, HDMI extenders, HDMI cables, racks, and other gear from SnapAV. I thought he was crazy, buying what I thought was direct-to-consumer crap, until he let me know how wrong I was. 

  • The Power of Adding Sonos to Our Product Mix

    October 11, 2016

    I can be a little stubborn. I’ve had my closest friend in the industry chirping in my ear about how well Sonos fits into his product mix and how it has allowed him to close more sales, but I just wouldn’t listen.  Sonos was the devil to me and was at the core of what ailed the industry (lower margins, DIY products, etc., etc.). I’ve definitely changed my tune.

  • Help a Fellow Integrator

    September 27, 2016

    I just had to share another great experience that I had with integrators helping each other out.

  • A Different Take on What was Hot at CEDIA 2016

    September 21, 2016

    The biggest news this year seemed to be Alexa integration with Control4 and Crestron and Sonos integration with everyone (Lutron, iPort, Crestron, Control4, Savant, et al). I guess you could say the big themes this year were DIY products/integration and voice control. 

  • My Service Call Pricing Dilemma

    September 13, 2016

    We try our best to set expectations and prevent any surprises. Before a service call is even scheduled, a client is informed of the costs associated, and they must approve them in writing (via email) before we will send out a tech. 

  • My Sonos Mea Culpa

    September 06, 2016

    Several friends have tried to change my mind about selling Sonos over the years, but only recently was I finally convinced.

  • Tips to Keeping Your Cash Flow Positive

    August 23, 2016

    We have taken several steps to maximize our financial position in the past few years, aside from trying to improve product margin and employee utilization, both of which are obviously paramount to profitability. But as we’ve seen with many companies over the years, managing cash flow is critical.

  • How Do You Find Common Ground with Clients?

    August 16, 2016

    It is amazing what one little comment can do to open up a whole new realm of discussion and common ground. If I see a guitar around, or a piano in the room or some musical decorations in the home, then I will ask who the musician in the family is.

  • Sell a Solution, Not a Just a Remote

    August 10, 2016

    There were several of these sales situations where I knew—based on our conversations—that the client would benefit from and enjoy home automation. The challenge faced was getting it in their hands to really try it out and live it. I think I’ve cracked that nut.

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