Author Profile
Todd Anthony Puma

Todd Anthony Puma

Todd Anthony Puma is president of The Source Home Theater Installation in New York City.

  • The ‘No-Signal’ Button and Other Client-Friendly Design Features

    December 07, 2016

    Last week a client demonstrated her older system by pressing the “Watch CableTV” on her older remote. Unsurprisingly, a “no signal” message came up because the cable box was off. I asked if there was a power button for the cable box on her remote. Her response was so creative that I was stunned. She said, “No, but I just push this button that says ‘no signal,...

  • Finding the Right Tech Gifts for Your Best Clients

    November 29, 2016

    It is that time of year again when I rack my brain to figure out what to give some of our best clients and industry partners as holiday gifts. I really like to make our clients feel special. While we try to do that every day with great service, I also like to provide a little “thank you” at the end of the year, as well.

  • Case Study: Two Zones, One AVR

    November 23, 2016

    This week, my colleague Mark Feinberg had an interesting situation with a client. He got a call from someone whose AVR had blown and needed to be replaced. When Mark showed up for the consult, the system was pretty hacked together.

  • What Does the Election Mean for Us?

    November 16, 2016

    For the past week, almost exactly half of the country has been celebrating and the other half has been despondent. While I’m not going to get political in this space (work topics are like polite dinner conversation: you don’t talk politics or religion) there is a legitimate discussion to be had about what a Trump presidency, and the potential economic policies, mean for our industry.&n...

  • Discovering Home Automation Solutions for Smaller Projects

    November 02, 2016

    A few years ago, we still sold mostly one-room solutions when it came to remote controls. Whenever we ran into larger apartments where clients wanted multiple remotes, or things centralized in a rack, it was challenging to design the control system. A colleague of mine was also struggling with using the single-room solutions for multiple AV rooms. He was also struggling with expanding his business...

  • Home Tech Pros Working and Training Together

    October 25, 2016

    Do you have any examples of working closely with another home tech pro to make a meeting or a project go better than it would have had it been just one company there? 

  • Keeping Your Mind Open

    October 18, 2016

    I used to think of SnapAV as not that different from Monoprice. Mark Feinberg of Home Theater Advisors started buying all of his mounts, HDMI extenders, HDMI cables, racks, and other gear from SnapAV. I thought he was crazy, buying what I thought was direct-to-consumer crap, until he let me know how wrong I was. 

  • The Power of Adding Sonos to Our Product Mix

    October 11, 2016

    I can be a little stubborn. I’ve had my closest friend in the industry chirping in my ear about how well Sonos fits into his product mix and how it has allowed him to close more sales, but I just wouldn’t listen.  Sonos was the devil to me and was at the core of what ailed the industry (lower margins, DIY products, etc., etc.). I’ve definitely changed my tune.

  • Help a Fellow Integrator

    September 27, 2016

    I just had to share another great experience that I had with integrators helping each other out.

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