Todd Anthony Puma is president of The Source Home Theater Installation in New York City.
I used to think of SnapAV as not that different from Monoprice. Mark Feinberg of Home Theater Advisors started buying all of his mounts, HDMI extenders, HDMI cables, racks, and other gear from SnapAV. I thought he was crazy, buying what I thought was direct-to-consumer crap, until he let me know how wrong I was.
I can be a little stubborn. I’ve had my closest friend in the industry chirping in my ear about how well Sonos fits into his product mix and how it has allowed him to close more sales, but I just wouldn’t listen. Sonos was the devil to me and was at the core of what ailed the industry (lower margins, DIY products, etc., etc.). I’ve definitely changed my tune.
I just had to share another great experience that I had with integrators helping each other out.
The biggest news this year seemed to be Alexa integration with Control4 and Crestron and Sonos integration with everyone (Lutron, iPort, Crestron, Control4, Savant, et al). I guess you could say the big themes this year were DIY products/integration and voice control.
We try our best to set expectations and prevent any surprises. Before a service call is even scheduled, a client is informed of the costs associated, and they must approve them in writing (via email) before we will send out a tech.
Several friends have tried to change my mind about selling Sonos over the years, but only recently was I finally convinced.
From Innovation Alley to the most established players like Pakedge, URC, Anthem/Paradigm, Clare Controls, Control4, Savant, and many others, I’ll have my schedule booked solid.
We have taken several steps to maximize our financial position in the past few years, aside from trying to improve product margin and employee utilization, both of which are obviously paramount to profitability. But as we’ve seen with many companies over the years, managing cash flow is critical.
It is amazing what one little comment can do to open up a whole new realm of discussion and common ground. If I see a guitar around, or a piano in the room or some musical decorations in the home, then I will ask who the musician in the family is.
There were several of these sales situations where I knew—based on our conversations—that the client would benefit from and enjoy home automation. The challenge faced was getting it in their hands to really try it out and live it. I think I’ve cracked that nut.
Doug Henderson (left) president of Bowers & Wilkins Group North America, and Joe Atkins, Bowers & Wilkins global CEO, invited consumer and t...
Upon arrival, guests experienced Bowers & Wilkins Automotive products in BMW, McLaren, and Volvo cars (the Maserati wasn’t available...
Bowers & Wilkins North America president Doug Henderson show demonstrates how to open the door on the McLaren.
Bowers & Wilkins speakers in the McLaren.
Bowers & Wilkins North America president Doug Henderson shows off the company’s vintage living room space, which featured vintage ge...
Part of the Bowers & Wilkins vintage living room space is this collection of LP covers that represent a seminal album from each of the com...
Bowers & Wilkins had to purchase much of the gear in its museum because most discontinued products were not kept over the last 50 years.
Words to live by from Bowers & Wilkins founder John Bowers
A timeline of Bowers & Wilkins’ product and company history
Senior product manager Andy Kerr and head of research Martial Rousseau from the U.K. Bowers & Wilkins office. They were showing off the ne...
The turbine head for the 800 D3 houses the mid-range speakers.
Senior product manager Andy Kerr holds up the very heavy solid-body turbine head.
A look at the company’s flagship products through its 50-year history
To show off the company’s legendary diamond tweeter dome, one was encased in plastic to protect the brittle material. The tweeter domes ...
Bowers & Wilkins’ new demo room showcases its new flagship 800 D2 speakers, which are the outcomes of one of the company’s mos...
The silver 6-inch FST midrange drive unit of the 800 D3 uses Bower & Wilkins’ new proprietary Continuum woven material. Developed af...
Bower & Wilkins’ showcases its in-wall speakers in this space.
Bower & Wilkins’ legendary Nautilus is 17 years old but just as contemporary now as it was then.
A wall plaque in the “Nautilus demo room” itemizing the price of the system
A theater demo showcasing the flexibility of 800 D2 speakers
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