Todd Anthony Puma is president of The Source Home Theater Installation in New York City.
One of the great things about being affiliated with the press is all of the cool new toys I get to play with! Last month SnapAV sent me some of its newer Araknis networking hardware to try out: a router, an eight-port Websmart PoE switch, and two AC WAPs. I spent some time playing around with the gear and was pretty impressed.
A colleague of mine just had an embarrassing experience that could have been easily prevented had one of his vendors been on top of things. That got me to thinking about all that we can do to
proactively make ourselves look great in front of the client.
Our clients today have a plethora of information at their fingertips, and many Tech Chasers know just enough to be dangerous. They read tech blogs and want all the cool things they’ve been hearing about — like SmartThings, Lutron Caseta, Harmony remotes, smart TVs, and Sonos. The dangerous part is that they don’t know how difficult or impossi...
So far, my company has maintained a strong preference for professional-grade whole-home audio, but with DIY product getting better and integration with control systems becoming cleaner and formally supported, I can see opportunities where I might use DIY solutions on a case-by-case basis.
I’m not saying that smaller business like ours should provide a formal paid-time-off policy — especially with hourly workers — but encouraging your team to take a day here or there to recharge when you see they are dragging (and maybe when business is slow anyways) can only help.
What drives your decision to favor one product line over another or to work with one distributor more than another? One of the biggest drivers behind the products that we carry is the people behind them.
Keep your mind open and spend some time cultivating relationships outside of your comfort zone. Having other integrators in your market that you can turn to, refer business to, and who can refer business to you is an invaluable resource.
I don’t know how they are finding our business, but I’ve asked around, and we aren’t the only one being targeted.
If you haven’t done it yet, now is the time to go back to those projects where you pre-wired for outdoor entertainment but didn’t install the actual hardware, be it because of budget at the time, the weather, or some other reason.
Sometimes a deal is just too good to be true. It seems like every time I price shop on Amazon and get the cheapest version of something, I end up back-shopping a week later for something better because what showed up was garbage—like that “ballistic glass” screen cover for my iPhone that cracked within a week. And I didn’t even drop it!
Doug Henderson (left) president of Bowers & Wilkins Group North America, and Joe Atkins, Bowers & Wilkins global CEO, invited consumer and t...
Upon arrival, guests experienced Bowers & Wilkins Automotive products in BMW, McLaren, and Volvo cars (the Maserati wasn’t available...
Bowers & Wilkins North America president Doug Henderson show demonstrates how to open the door on the McLaren.
Bowers & Wilkins speakers in the McLaren.
Bowers & Wilkins North America president Doug Henderson shows off the company’s vintage living room space, which featured vintage ge...
Part of the Bowers & Wilkins vintage living room space is this collection of LP covers that represent a seminal album from each of the com...
Bowers & Wilkins had to purchase much of the gear in its museum because most discontinued products were not kept over the last 50 years.
Words to live by from Bowers & Wilkins founder John Bowers
A timeline of Bowers & Wilkins’ product and company history
Senior product manager Andy Kerr and head of research Martial Rousseau from the U.K. Bowers & Wilkins office. They were showing off the ne...
The turbine head for the 800 D3 houses the mid-range speakers.
Senior product manager Andy Kerr holds up the very heavy solid-body turbine head.
A look at the company’s flagship products through its 50-year history
To show off the company’s legendary diamond tweeter dome, one was encased in plastic to protect the brittle material. The tweeter domes ...
Bowers & Wilkins’ new demo room showcases its new flagship 800 D2 speakers, which are the outcomes of one of the company’s mos...
The silver 6-inch FST midrange drive unit of the 800 D3 uses Bower & Wilkins’ new proprietary Continuum woven material. Developed af...
Bower & Wilkins’ showcases its in-wall speakers in this space.
Bower & Wilkins’ legendary Nautilus is 17 years old but just as contemporary now as it was then.
A wall plaque in the “Nautilus demo room” itemizing the price of the system
A theater demo showcasing the flexibility of 800 D2 speakers
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