Todd Anthony Puma is president of The Source Home Theater Installation in New York City.
Last week a client demonstrated her older system by pressing the “Watch CableTV” on her older remote. Unsurprisingly, a “no signal” message came up because the cable box was off. I asked if there was a power button for the cable box on her remote. Her response was so creative that I was stunned. She said, “No, but I just push this button that says ‘no signal,...
It is that time of year again when I rack my brain to figure out what to give some of our best clients and industry partners as holiday gifts. I really like to make our clients feel special. While we try to do that every day with great service, I also like to provide a little “thank you” at the end of the year, as well.
This week, my colleague Mark Feinberg had an interesting situation with a client. He got a call from someone whose AVR had blown and needed to be replaced. When Mark showed up for the consult, the system was pretty hacked together.
For the past week, almost exactly half of the country has been celebrating and the other half has been despondent. While I’m not going to get political in this space (work topics are like polite dinner conversation: you don’t talk politics or religion) there is a legitimate discussion to be had about what a Trump presidency, and the potential economic policies, mean for our industry.&n...
Not everything has to be the best of the best, and very often the right solution for one situation is not right all the time.
A few years ago, we still sold mostly one-room solutions when it came to remote controls. Whenever we ran into larger apartments where clients wanted multiple remotes, or things centralized in a rack, it was challenging to design the control system. A colleague of mine was also struggling with using the single-room solutions for multiple AV rooms. He was also struggling with expanding his business...
Do you have any examples of working closely with another home tech pro to make a meeting or a project go better than it would have had it been just one company there?
I used to think of SnapAV as not that different from Monoprice. Mark Feinberg of Home Theater Advisors started buying all of his mounts, HDMI extenders, HDMI cables, racks, and other gear from SnapAV. I thought he was crazy, buying what I thought was direct-to-consumer crap, until he let me know how wrong I was.
I can be a little stubborn. I’ve had my closest friend in the industry chirping in my ear about how well Sonos fits into his product mix and how it has allowed him to close more sales, but I just wouldn’t listen. Sonos was the devil to me and was at the core of what ailed the industry (lower margins, DIY products, etc., etc.). I’ve definitely changed my tune.
I just had to share another great experience that I had with integrators helping each other out.
Richard Glikes: “The Azione conference is a ‘Keep it real’ event and prior to the start of each conference we say to check you...
Mike Kavanaugh, Savant, and Cory Reistad, SAV Inc.
Dan Kuronya, Connect Consulting and Alan Hook, KEVRO Intl. (Monitor Audio)
Tim Costello: “Cognitive control: Aging in place cognitive systems will be huge. Sensor arrays for passive monitoring are right in the integ...
Nick Mark, DC Home Systems and Noah Kaplan, Leon Speakers
Michael Bridwell, Digital Projection and Sean Weiner, Starr Systems
Cris Pyle, CEDIA; Tony Curtis, Current Home Technologies; Alex Camara, AudioControl; Vin Bruno, CEDIA
Sean Carlin and Tim Bigoness of D-Tools with Monika Hill, Fusion Media Systems
Keith Haas, Integra: “The new DRC-R1 is the best pre-amp we have ever brought to the industry regardless of price.”
Joey Kolchinsky of OneVision and Jason Voorhees CANTARA Design, share ideas on, “providing human support and not just tech support to enhanc...
More than 230 Azione members gathered for the “Veridic Vistas in Vegas” conference.
Melissa Morman, client experience officer BHI/BDX: “ Women make more than 80 percent of all consumer decisions and they outspend men 2:1....
Russell Warnhoff, Screen Innovations, and Randy Massey, Electronic Home
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