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By John Sciacca November 20, 2014
While I was enjoying Disney World with my family last week, I noticed quite a few signs with quotes from Walt himself; quotes that embodied the spirit of the park and the Disney ethos. The sayings on these signs were so poignant and often times resonated so deeply to what we do as custom integrators.
By Todd Anthony Puma November 19, 2014
Winter arrived early in many parts of the U.S. this year, which means that if you haven’t put thought into your holiday business strategy, now is the time. For custom integrators there are so many things to consider around the holidays, from business building to servicing existing customers. (Image via Atomic Imagery | Digital Vision | Getty Images)
By Heather L. Sidorowicz November 18, 2014
You may have a conference room, but how about a huddle room? There are unexpected benefits of this smaller, more intimate space. 
By Jeremy J. Glowacki November 17, 2014
We learned last Thursday that RTI had replaced 12-year veteran VP of sales and marketing Pete Baker with Scott Kelley, a former senior manager at 3M and Bose’s medical device, bio-medical, and engineered materials division. By the end of the week, I had spoken with both Baker and Kelley, learning a bit more about their respective plans moving forward.
By John Sciacca November 13, 2014
At times we are all forced to suck it up and call a company’s tech support for help. In my personal experience, there are three companies whose support truly rocks: Crestron, Lutron, and Pakedge, but this story is not about any of them. It’s about a company that did not do such a great job. (Photo via Tom Merton | Calaimage | Getty Images)
By Todd Anthony Puma November 12, 2014
With the passing of George Feldstein last week, it got me to thinking about succession planning. (Image via Thomas Barwick | Stone | Getty Images)
By Heather L. Sidorowicz November 06, 2014

This week Southtown Audio Video celebrated 30 years of business, and this is not something to be taken lightly in the world of technology. The pace of change is rapid and has only increased over the years. It was my father, Tom Laski, who started the company in 1984, and so I sat down with him to ask him a few questions on how he has endured all the storms through the past three decades.

By Jeremy J. Glowacki November 05, 2014
There was a great moment during my behind-the-scenes tour of Crestron’s Rockleigh, NJ, headquarters back in 2009, when company founder (and president and CEO at the time) George Feldstein joined our small tour group in the company’s cavernous R&D facility to demonstrate his latest pet project.
By John Sciacca November 04, 2014
As a custom integration business owner, we work up bids around the gear that we think will be needed—a generally known and non-dynamic cost on most projects—and then estimate the amount of labor and wire based on years of doing previous (likely similar) jobs. If we miss a job estimate by a few hours or feet of wire, it’s not the end of the world, and we can take that knowledge and use it to hopefully produce a more accurate quote on the next job.
By Heather L. Sidorowicz October 30, 2014
“Music gives a soul to the universe, wings to the mind, flight to the imagination and life to everything.” — Plato (Image via: 

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By John Sciacca

Holiday Business Planning Tips for Custom Integrators
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By Todd Anthony Puma

Why You Need a Huddle Room in Your Office
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The Soul-Crushing Defeat of a Horrendous Tech Support Experience
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