Author: Created: 1/15/2013 11:59 AM
By Todd Anthony Puma September 17, 2014
Crestron’s Pyng is designed to greatly speed up set-up for basic home automation systems. I want to talk about how I foresee incorporating Pyng into my business and my clients' homes.
By Todd Anthony Puma September 12, 2014
URC’s booth was extremely crowded, and true to the high-low trend this year, Total Control was again the big story with ccGEN2 getting its own room.
By Todd Anthony Puma September 11, 2014
One thing is starting to take shape in the control and automation market: the high-end providers are offering more accessible product, and the entry level guys are trying to expand their footprint and capabilities into larger systems.
By Todd Anthony Puma August 27, 2014
Here are a few of my favorite solutions, that have helped me alleviate the ever-present aesthetics vs. performance conflict that we all encounter — from architectural loudspeakers to "wall acne."
By Todd Anthony Puma August 21, 2014
I can’t believe that CEDIA is only a few weeks away! I’ve been taking some time this weekend to think over what I really want to accomplish and check out this year and that has let to my Top 5 Must-See items for CEDIA EXPO 2014. What is top of your list to see at CEDIA 2014?
By Todd Anthony Puma August 12, 2014
If a manufacturer makes a mistake, then they should be on the hook for the repair. Just as a car manufacturer makes good on the labor costs a dealer incurs for a repair. Why should our industry be any different? Manufacturers seem to think their responsibility ends at the product, and not at the customer’s door.
By Todd Anthony Puma July 30, 2014
It happened again just last week. A client that swore up and down that he didn't want a dedicated remote because, "Why would I spend $700 for a remote when I can just use this old iPhone that I have lying around and only pay $100 for the license?"decided a month later that he needed me to come to his house to program and provide a new wand-style remote.
By Todd Anthony Puma July 16, 2014
I spoke with my friend Mark at Home Theater Advisors to get his thoughts and perspectives on what he wants to get out of the CEDIA EXPO 2014. I want to share his plan with the rest of you. 
By Todd Anthony Puma July 02, 2014
Recently, Crestron Electronics released its CEN-NSP-1 network streaming player. We just received ours and wanted to provide my first reactions to the unit.
By Todd Anthony Puma June 18, 2014
We all have (or should have) clear customer service protocols in place to ensure every customer interaction is a great one. Our reputation means the world to us, and there is no faster way to harm this valuable asset than to drop the ball in a customer interaction.

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