Blogs

Using Design Retainers to Close More Business

By Henry Clifford | April 24, 2017

We just won a $60K-plus job without building a proposal. How? We didn’t sell a $60K job; we sold a complete set of drawings on a design retainer. The client is free to shop the plans around to his heart's content. Will he shop it around? Maybe, but probably not. 

Why Designers Should Spend Time in the Field

By John Sciacca | April 18, 2017

We see design oversights in our industry all the time: flat panel TVs with inputs that open perpendicular to the wall; architectural speakers that demand a third arm to install; or just downright bizarre mounting patterns. This is what happens when designers never get out to install the product themselves. So it's refreshing to find products that seem like they've been designed by someone who "gets it" and has been listening to feedback the front lines.

Creating our Perfect Livable Home Theater

By Heather L. Sidorowicz | April 13, 2017

I have been a Sony girl my entire life.  Starting in this industry back in the early 2000s, Sony was an easy sell.  However, in 2014 I composed a blog titled “The End of My Love Affair with Sony." But, then, last year they launched their Z series, dubbed the best TV they have ever made. My interest was piqued.

You are 100-Percent Responsible for Your Subcontractors’ Work

By Todd Anthony Puma | April 12, 2017

Not only are we home technology experts, but we often act as “home technology general contractors,” as well. While our core expertise may be audio, video, and home automation, the expectation is that we do anything electronic. When this comes up, there are really three paths to take: do it in-house; refer a third party and step away; or outsource the work to a subcontractor.

The Easy Way to Get Paid for Basic Support

By Joseph Kolchinsky | April 11, 2017

Getting compensated for 100 percent of the service that you provide is growing ever more critical. But billing for basic support can be a real challenge since many of your clients have simply come to expect solutions. There's one simple change you can make to your proposals that can effectively address this challenge.

The Top Five Ways to Master Business Performance

By Brian Good | April 6, 2017

The first quarter of the 2017 is about to end. This is a good time to look at how much progress you’ve made on your business performance goals you set for the new year. What are you seeing? Where do you need to put in better processes? 

Firing a Trade Partner

By Todd Anthony Puma | April 5, 2017

While I have been trying to coach him for several months on better processes, better client interactions, and better follow through, nothing seemed to stick. So this week, I had to have a very difficult conversation with him and let him know that his performance was reflecting poorly on my business and I just could not tolerate the reputation risk.

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BP900 Family

The full BP900 speaker family

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BP9060 Bipolar Tower Speaker

At the Base

A close up of the base of Definitive Technology’s BP9060 and its height-channel module

Logo Glamor

The iconic Definitive Technology logo.

From Above

Looking down at the Definitive Technology BP9060 Bipolar Tower Speaker

At Home

An example of the BP9060 speaker towers at home.

CS9080

The CS9080 component center channel speaker

CS9080 2

The back panel of the CS9080

CS9080 3

A width up shot of the CS9080

A90

The A90 component height modules

A90 Integrated

The A90 height module integrated with the BP9060 tower speaker