Crestron’s NY CTP Summit Reinforces Residential Commitment

By Jeremy J. Glowacki | November 14, 2017

Last week, during the New York-area stop on the three-city Crestron Technology Professional Summit tour, it would have been easy to forget that just two years ago Crestron’s own dealers were questioning the company’s commitment to the residential channel after pulling out of the annual CEDIA trade show as an exhibitor. 

My Memories of John Stiernberg

By Jeremy J. Glowacki | November 13, 2017

John Stiernberg, who passed away over the weekend after a months-long battle with cancer, led our planning meeting that year and for several years after that, teaching us how to run a SWOT analysis (strengths, weaknesses, opportunities, and threats), create a mission statement, and to devise action items for improving our brand. 

I’m Remodeling My Retail Store. Am I Crazy to Make the Investment?

By Heather L. Sidorowicz | November 8, 2017

From Millennials to Boomers, we are all craving the same thing: human contact and relationships. We all feel better when we have somewhere to call after we make a large purchase, no matter the age or generation. What we need to do to capitalize on this is answer your phone or call the client back when they leave a message. Be proactive. 

Why Do Mass-Market Brands Have to Make Things So Hard?

By Todd Anthony Puma | November 7, 2017

Last week we had a very easy project that should have been in and out in half a day. The client moved into a new apartment that was pre-wired for five zones of audio and just wanted a simple music solution. And, “Oh, while you’re doing it, give me a quote for mounting the TV.” I went back to the office, put the quote together, and had a quick approval. It was a small, $3,500 project, but it would be decently profitably due to the half-day turnaround. Of course, that's not the way it played out. 

My Hands-On Experience With the Pakedge WR-1

By Henry Clifford | November 3, 2017

Control4’s relatively recent acquisition of Pakedge puts the company in a unique position. There aren’t any manufacturers out there offering both control systems and networking gear under one roof. This end-to-end capability gives Control4 capabilities to embed control system remote management into their networking gear. They were kind enough to send me one of their new Pakedge WR-1 Wi-Fi routers to test out.

When ALR is the Right Projection Screen for Your Project

By Dave Rodgers | November 1, 2017

Matte white has been the traditional “go to” projection screen for years, but it’s just not good enough for the ambient light rejecting capabilities that a residential TV room requires. Empowering customers with an industry-level knowledge of product gives them a far greater appreciation of specialty materials. 

Keeping Up with the FiOSes

By Todd Anthony Puma | October 24, 2017

Gigabit service is great, but the challenge comes when we sell our clients a $3,000-$5,000 network upgrade and the “commercial-grade, AV-centric” router that we are selling tops out at 900mpbs or 500mpbs (and some even at 300mbps).

Is Eero Pro Really Worth It?

By Henry Clifford | October 23, 2017

After I’d removed all the old eeros from the app and physically unplugged them, I decided to run a speed test. I’m paying for 85/85 mbps service through Verizon Fios, and my old eero network topped out at 45/40 mbps. After launching the speedtest app, I held my breath and knocked on wood.

An Italian Treat: Finding Technology in Unexpected Places

By Heather L. Sidorowicz | October 19, 2017

There are those times that technology can drive you crazy. We have all been there — the remote won't work, the TV needs a firmware upgrade, our iPhone crashes. We know that technology is not a perfect science. Then, there are those moments when technology is found in unexpected places, and it transforms you. That is precisely what happened while strolling in the small town of Ravello, near the end of my recent 11-day, five-city trip to Italy.

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