You say “theater,” I say “man cave,” let’s call
the whole thing off.
Are you a “home theater company?”
Maybe you call yourselves “systems integration
specialists.” Do you design “home theaters” or
“multi-purpose AV rooms?” Whichever you
choose, the words that you use to describe
your work must represent your company’s
best skills and appeal universally to potential
clients in your unique market. If your region
still supports dedicated home theaters, then
great, but if it makes more sense to sell a multipurpose
“solution” for a family room, then do
that well and make sure it contains intuitive
control and high-quality components.
One of our newest online editorial
contributors is Southtown Audio Video project
manager/designer, Heather Sidorowicz. In a
recent post, she said that although her upstate
New York integration firm used to call itself
a “home theater company,” now it rarely
ever specs dedicated rooms like that. Her
company’s focus is on the middle market,
which supports very little high-end home
theater. Times have changed, she said, and
her market is struggling a bit more than other
larger cities.
Although several commenters on Heather’s
post, The Man Cave Is Extinct, seemed to take
exception to her suggestion that the term “man
cave” was past its prime and that a soundbar was
a fair substitute for a full surround system, my
takeaway from her blog was that our business
is still in transition from its boom period and
is suffering mightily from an identity crisis that
may never be solved.
We’ve never ever really settled on a way to
identify ourselves to the outside world. We’re
“custom installers,” “dealers,” “integrators,”
or “ESCs.” But it goes further than that.
By choosing to sell a moving target like
technology, we’re not always sure how we
should be presenting our services or even what
they should be.
Rich Fregosa, from Fregosa Electronic
Interiors, said it best in a comment on Heather’s
blog: “The dilemma that we face is not why
aren’t we selling more dedicated theaters,
but how do we combat the rapid shift of the
upcoming generation of consumers who are
used to listening and viewing their content on
4-inch to 9-inch screens? Times are changin’,
the companies that will be here five years from
now are the ones who are looking to adapt,
evolve, and profit...”
So let’s go to CEDIA EXPO and do our best
to plan for the future without losing sight of what
still works today. It won’t be easy, but neither is
selling a man-cave to a woman.