Clare Controls Online Training was Purely Hands-On

Jan 30

Written by: Todd Anthony Puma
1/30/2013 7:39 AM  RssIcon


Remember those huge lecture halls in college with more than 100 students jammed into an auditorium, or even classes of 30 kids or more in high school? How easy was it to zone out, not pay attention, or just get lost in the crowd?

Ever have that experience doing product training with a manufacturer of consumer electronics products? Large class sizes can really influence how effective a training will be and just how much you get out of it.

A few weeks ago, I posted a story about the importance of a great rep firm with an on-site training facility. Well, it doesn’t apply just to rep firms. Being able to do a hands-on training with a manufacturer is crucial, and doubly so when it's for an AV control system.

While traveling to Clare Controls home office in Florida was not a viable option, they do provide a great opportunity for small-group, online training. I spent two days last week with our head of project management, Mark Feinberg, and another integrator from a different company, in a live webinar with technical and product experts at Clare. I was very impressed that Clare would dedicate more than 12 hours to train three people, and found it extremely valuable to have such a small class size where questions were answered quickly and the trainers were able to view our screens to see how we were doing.

We went through the full gamut of automating a home, using a dedicated rack of equipment at Clare headquarters. In fact, they had two racks set up—one for us and one for the other integrator. That way we could actually use the software and even see the results via a CCTV feed that they provided for us (so we could program into our own home system).

We did everything from networking to security to lighting, pool control, and obviously AV systems. The training was purely hands-on, with us doing all of the programming via Team Viewer. Mark and I now feel very comfortable using the Clare programming platform and spec’ing Clare into a customer’s home or office.

I like to be thorough and that sometimes involves asking a lot of questions. Having hands-on opportunities in a small-class webinar or live environment makes for a great learning experience, ensures knowledgeable programmers, and shows the commitment that a manufacturer has toward its dealers. This is something I definitely appreciate and encourage all integrators to explore.
 

Todd Anthony Puma is president of The Source Home Theater Installation in New York City.
 


Your name:
Gravatar Preview
Your email:
(Optional) Email used only to show Gravatar.
Your website:
Title:
Comment:
Security Code
CAPTCHA image
Enter the code shown above in the box below
Add Comment   Cancel 

 

Archive
<July 2014>
SunMonTueWedThuFriSat
293012345
6789101112
13141516171819
20212223242526
272829303112
3456789
Monthly
July, 2014 (10)
June, 2014 (12)
May, 2014 (12)
April, 2014 (14)
March, 2014 (15)
February, 2014 (14)
January, 2014 (24)
December, 2013 (11)
November, 2013 (12)
October, 2013 (15)
September, 2013 (19)
August, 2013 (18)
July, 2013 (19)
June, 2013 (12)
May, 2013 (18)
April, 2013 (17)
March, 2013 (13)
February, 2013 (16)
January, 2013 (26)
December, 2012 (9)
November, 2012 (11)
October, 2012 (16)
September, 2012 (11)
August, 2012 (15)
July, 2012 (13)
June, 2012 (8)
May, 2012 (9)
April, 2012 (10)
March, 2012 (7)
February, 2012 (11)
January, 2012 (14)
December, 2011 (5)
November, 2011 (12)
October, 2011 (8)
September, 2011 (4)
August, 2011 (7)
July, 2011 (11)
June, 2011 (12)
May, 2011 (8)
April, 2011 (6)
March, 2011 (9)
February, 2011 (10)
January, 2011 (9)
December, 2010 (4)
November, 2010 (7)
October, 2010 (4)
September, 2010 (9)
August, 2010 (7)
July, 2010 (8)
June, 2010 (12)
May, 2010 (6)
April, 2010 (8)
March, 2010 (10)
February, 2010 (11)
January, 2010 (1)
December, 2009 (6)
November, 2009 (6)
October, 2009 (11)
September, 2009 (6)
August, 2009 (4)
July, 2009 (4)
June, 2009 (5)
May, 2009 (7)
April, 2009 (9)
March, 2009 (7)
February, 2009 (9)
January, 2009 (8)
December, 2008 (9)
November, 2008 (6)
October, 2008 (7)
September, 2008 (7)
August, 2008 (3)
July, 2008 (5)
May, 2008 (1)
April, 2008 (4)
March, 2008 (3)
February, 2008 (5)
January, 2008 (2)
November, 2007 (1)
October, 2007 (4)
September, 2007 (2)
August, 2007 (3)
July, 2007 (4)
June, 2007 (6)
May, 2007 (6)
April, 2007 (4)
March, 2007 (4)

 

Skip Navigation Links.
Skip Navigation Links.
download

3 Reasons Local Business Will Prevail in Today’s Marketplace
Read More»
By Heather L. Sidorowicz

Business Lessons Learned from the ‘Bad Times’
Read More»
By John Sciacca

What I’ve Learned After Six Months of Owning My Company
Read More»
By Heather L. Sidorowicz

A CEDIA EXPO Game Plan for the Middle Market
Read More»
By Todd Anthony Puma

Looking at Your Billing Process Through the Client’s Eyes
Read More»
By John Sciacca


CEDIA Awards Ceremony 2012
Wisdom Audio Factory Tour
Unexpected Atlanta
Triad DesignerSeries Step-by-Step Install
Top 10 Things to See at CEDIA 2010

+ All Slide Shows
Re: Are your clients into Blu-ray yet?
Read More»
along with FIFA farmers sausage and bacon
Read More»
along with FIFA farmers sausage and bacon
Read More»
I only have to have look fifa 14 coins online cheap ahead
Read More»
Re: The Oscars Inspired Me to See More Movies...
Read More»
Re: Is this the end of the Sooloos name?
Read More»
For your squad: looking for a way to buy Cheap Fifa 14 coins
Read More»
For your squad: order Cheap Fifa 14 coinswith cc no paypal
Read More»
Re: best surveillance cameras
Read More»
should only incidentally (whenever) employ heel contact
Read More»