Clare Controls Online Training was Purely Hands-On

Jan 30

Written by: Todd Anthony Puma
1/30/2013 11:39 AM  RssIcon


Remember those huge lecture halls in college with more than 100 students jammed into an auditorium, or even classes of 30 kids or more in high school? How easy was it to zone out, not pay attention, or just get lost in the crowd?

Ever have that experience doing product training with a manufacturer of consumer electronics products? Large class sizes can really influence how effective a training will be and just how much you get out of it.

A few weeks ago, I posted a story about the importance of a great rep firm with an on-site training facility. Well, it doesn’t apply just to rep firms. Being able to do a hands-on training with a manufacturer is crucial, and doubly so when it's for an AV control system.

While traveling to Clare Controls home office in Florida was not a viable option, they do provide a great opportunity for small-group, online training. I spent two days last week with our head of project management, Mark Feinberg, and another integrator from a different company, in a live webinar with technical and product experts at Clare. I was very impressed that Clare would dedicate more than 12 hours to train three people, and found it extremely valuable to have such a small class size where questions were answered quickly and the trainers were able to view our screens to see how we were doing.

We went through the full gamut of automating a home, using a dedicated rack of equipment at Clare headquarters. In fact, they had two racks set up—one for us and one for the other integrator. That way we could actually use the software and even see the results via a CCTV feed that they provided for us (so we could program into our own home system).

We did everything from networking to security to lighting, pool control, and obviously AV systems. The training was purely hands-on, with us doing all of the programming via Team Viewer. Mark and I now feel very comfortable using the Clare programming platform and spec’ing Clare into a customer’s home or office.

I like to be thorough and that sometimes involves asking a lot of questions. Having hands-on opportunities in a small-class webinar or live environment makes for a great learning experience, ensures knowledgeable programmers, and shows the commitment that a manufacturer has toward its dealers. This is something I definitely appreciate and encourage all integrators to explore.
 

Todd Anthony Puma is president of The Source Home Theater Installation in New York City.
 


Your name:
Gravatar Preview
Your email:
(Optional) Email used only to show Gravatar.
Your website:
Title:
Comment:
Security Code
CAPTCHA image
Enter the code shown above in the box below
Add Comment   Cancel 

 

Archive
<October 2014>
SunMonTueWedThuFriSat
2829301234
567891011
12131415161718
19202122232425
2627282930311
2345678
Monthly
October, 2014 (1)
September, 2014 (21)
August, 2014 (13)
July, 2014 (15)
June, 2014 (12)
May, 2014 (12)
April, 2014 (14)
March, 2014 (15)
February, 2014 (14)
January, 2014 (24)
December, 2013 (11)
November, 2013 (12)
October, 2013 (15)
September, 2013 (19)
August, 2013 (18)
July, 2013 (19)
June, 2013 (12)
May, 2013 (18)
April, 2013 (17)
March, 2013 (13)
February, 2013 (16)
January, 2013 (26)
December, 2012 (9)
November, 2012 (11)
October, 2012 (16)
September, 2012 (11)
August, 2012 (15)
July, 2012 (13)
June, 2012 (8)
May, 2012 (9)
April, 2012 (10)
March, 2012 (7)
February, 2012 (11)
January, 2012 (14)
December, 2011 (5)
November, 2011 (12)
October, 2011 (8)
September, 2011 (4)
August, 2011 (7)
July, 2011 (11)
June, 2011 (12)
May, 2011 (8)
April, 2011 (6)
March, 2011 (9)
February, 2011 (10)
January, 2011 (9)
December, 2010 (4)
November, 2010 (7)
October, 2010 (4)
September, 2010 (9)
August, 2010 (7)
July, 2010 (8)
June, 2010 (12)
May, 2010 (6)
April, 2010 (8)
March, 2010 (10)
February, 2010 (11)
January, 2010 (1)
December, 2009 (6)
November, 2009 (6)
October, 2009 (11)
September, 2009 (6)
August, 2009 (4)
July, 2009 (4)
June, 2009 (5)
May, 2009 (7)
April, 2009 (9)
March, 2009 (7)
February, 2009 (9)
January, 2009 (8)
December, 2008 (9)
November, 2008 (6)
October, 2008 (7)
September, 2008 (7)
August, 2008 (3)
July, 2008 (5)
May, 2008 (1)
April, 2008 (4)
March, 2008 (3)
February, 2008 (5)
January, 2008 (2)
November, 2007 (1)
October, 2007 (4)
September, 2007 (2)
August, 2007 (3)
July, 2007 (4)
June, 2007 (6)
May, 2007 (6)
April, 2007 (4)
March, 2007 (4)

 

Skip Navigation Links.
Skip Navigation Links.
download

Are Apps Squeezing Programmers Out?
Read More»
By John Sciacca

Is the iPod Dock a Dying Product Category?
Read More»
By Todd Anthony Puma

Sometimes the Chance Encounters at CEDIA EXPO are What Matters Most
Read More»
By Todd Anthony Puma

CEDIA 2014: The Next Wave in Surround Sound Recap
Read More»
By John Sciacca

Jumping Down the Rabbit Hole: Updating to iOS8
Read More»
By Heather L. Sidorowicz

Slide Show

In this CEDIA Designer Award for Best Hidden Installation, integrator  ...
Slide Show

The primary objective in creating this theater by Encore Custom Audio Video, of...
Slide Show

This Home Theater Level 2: $101,000 to $150,000 project from Tec...
Slide Show

This private theater from AV Works, Sherwood Park, Alberta, Canada, won the Gol...
Slide Show

This Home Theater Level 5: $361,000 to $999,000 Gold Award winner from Hom...
Re: Defensive Affixes of the monsters
Read More»
Re: Boxer how to play the second stage of the asura tower
Read More»
Re: Many choice make guild wars 2 rangers war pet paradise
Read More»
fifa 15 coins Ce marathon n'a rien d'une course normale telle
Read More»
you necessary tools for your Xbox swtor credits for sale
Read More»
Expert Progression Football 20 is on its way within The fall of
Read More»
I merely acquired in to Fifa world cup at the start of the season coupled
Read More»
Purchase fifa 15 cash playstation 3
Read More»
Suarez was fifa 15 coins xbox one not in action at the 2007 South
Read More»
Ways to use 8% discount code SEP8OFF for buying cheapest wow gold from safewow
Read More»