—How a Sensor Could Have Saved My Basement From Flooding
There are times when my favorite “aha” insights at industry conferences come from scripted moments during keynote sessions or “bold-print” presentations.
As a Colts and Yankees fan, I have a couple of reasons to root against teams from New England.
The International Consumer Electronics Show (CES) is not an easy hang.
—Henry Clifford details some steps your company can take to improve customer satisfaction by following the example of the "Happiest Place on ...More
—One was just not enough.
Wayne Gretzky has been famously quoted for saying “You miss 100 percent of the shots you don’t take.”
CEDIA recently hosted a “Train the Trainer” class for the CEDIA Outreach Instructor program (COI), which enables trained members to teach courses on a variety of topics specific to the home technology...
During a recent interview for a Residential Systems cover story, Plaehn was particularly impressive with his clear, detailed, nuanced vision of what he calls “the journey” that the industry is taking ...
—“Wow; my friends are going to be blown away!!!”
It’s January 6 as I write this, and I just talked to my tech editor, Chase.
If you play cheap content, it’s not going to sound good. This is just as important a part of the client education process as which button to press to turn the thing on.
So a client comes to you and says, “I love movies from a lot of different eras, but there are so many different picture and sound formats!
—Gordon van Zuiden says that engineering and installing the best outdoor wired and wireless networking systems, networked cameras, gate contr...More
As a residential custom integrator, our main focus is to maintain a rock-solid home technology experience for our clients.
Intelligent HVAC Systems Can Round Out Your Expertise
As a home technology integrator, one of the most important services that we provide our clients is a whole-house control system that best matches the control needs of each family member.
—If you were asked to define how you ensure a great experience for your clients, how would you reply?
They say the first step to recovery is admitting that you have a problem.
If you are a maker of a DIY product, there’s ample opportunity for partnerships here. But if you’re looking for sustainable success with a professional channel, then there a few key things you should ...
I recently finished a book titled Deep Work by Cal Newport.
—Q&A With PowerHouse Alliance Member on Diversifying Your Work
The PowerHouse Alliance will soon launch its first white label line to help its collective of 12 distributors provide more price options and profit margins for integration partners while maintaining p...
At CEDIA 2016, Origin celebrated its two-year anniversary with new partnerships and nearly 40 new products. Residential Systems reached out to Burkhardt to learn more about this news.
There’s so very little “custom” manufacturing being done in the custom integration business these days that a company like James Loudspeaker really stands out.
—What is your message? Who do you want to be and why is it important to your audience?
Mike Detmer outlines some ways to recognize the red flags of emotional regression, and how to counteract them to better negotiate sales.
There are incredibly powerful ways to drive traffic to you–in effect, tilting the internet to your advantage–that are both easy and affordable.
Lean back, close your eyes and let’s take a magical metaphorical journey.
—Presenting the Truth to Discerning Clients
What motivates a client to own a private theater?
Private theater professionals share a singular goal: To have the opportunity to provide our best efforts to as many appreciative clients as possible.
Most of us understand that it is easy to overwhelm clients with too much information. But how do our clients know that we are making the right recommendations if we don’t substantiate them?
—With the BluOS-equipped NAD line, customers can opt for a professionally installed, rack-based, hardwired audio solution–but with the reassu...More
iPoint, which launched as a grassroots business management software provider for the home technology market in 2013, has updated iPoint Control, its flagship business automation tool, in preparation t...
Legrand, known primarily in the custom channel as the parent company a growing list of home integration brands, including Nuvo, On-Q, Middle Atlantic, Vantage, and most recently, Luxul Wireless, has a...
In an Omni hotel suite during CEDIA, Grimani provided a lengthy explanation of the design process and what makes his speakers unique.
—How many different streams of revenue does your company have? One? Two? What would happen if one of them dried up? Are all of your eggs in o...More
We’ve all had nightmare clients.
Taking Charge of Cybersecurity Through Awareness
Most long-distance wireless power systems today lose as much as 50 percent of their energy into thin air.
—How an Employee Engagement Plan Can Improve Business
It’s 7:00 p.m. on Friday night, and it has been a long, busy week.
What will you do to prepare for your next encounter with a new client? How will you separate yourself the competition? Are you ready to divert a storm?
When I owned my integration business, I was regularly asked how competitive my prices were, if my prices were similar to those online, if I would match the prices of big-box movers, and if it was bett...