From the Editor More From the Editor>

Playing CE Powerball at CES

January 27,2016 —Lately it seems like International CES is like a Powerball lottery, where you’ve got to be in it to win it, but in reality there are very fe...More

Role Models

I’m fortunate to have grown up with parents who were great role models.

Embracing the Channel

Our world demands instant reactions to the news of the day. Last month’s CEDIA convention was no different, as people at nearly every stop wanted my “hot take” on the “cool things” at the show.

Engaging Technology

As you walk the aisles of the CEDIA EXPO in Dallas this month, you’ll be bombarded with a combination of sights and sounds that culminate in what will likely be a memorable experience to be shared wit...

Management More Management>

CEDIA Offers New-Hire Training Package

January 27,2016 —We’ve heard it said more than once that finding qualified talent in this industry is a struggle, especially at the entry level.

Lessons Learned: Industry Best Practices

For some custom integrators, the road to business improvement has involved applying lessons learned about setting employee performance standards at CEDIA Business Xchange.

Catering to Customers

Getting a fresh look at your shop isn’t as hard as you think. Is it worth it? Actually, you can’t afford not to do it.

Home Theater More Home Theater>

Grimani Looks to Solve 50 Audio Integration Problems

December 09,2015 —In an Omni hotel suite during CEDIA in October, Anthony Grimani provided a lengthy explanation of the design process and what makes Grimani ...More

Picking the Right Speakers

My purpose here is to help you pick speakers that will generally sound better in your installations, and will generate more client satisfaction, with less last-minute futzing by your technicians.

Home Theater Checkup Time

It’s still pretty rare for me to encounter an integrator that provides regularly scheduled system checkups. We need more folks to jump on this boat! It’s a great way to ensure clients’ continued satis...

InterNetworking More InterNetworking>

CES 2016: My Top Seven List

January 27,2016 —The International Consumer Electronics show held in Las Vegas last month attracted greater than 170,000 attendees from more than 150 countri...More

Vital Mgmt to Host Bravas Summit Later This Month

Twenty-one independent custom integration companies from the U.S. and Canada, with a collective revenue eclipsing $70M in 2015, will gather in Dallas, TX, January 27-28, to formulate personalized plan...

Apple TV: Bringing Back Family TV Time

Apple made several important new product announcements at their “Hey Siri” event in September. The most important one affecting home entertainment was the announcement of its latest-generation Apple T...

Apple Watch’s Role in Home Control

I’ve had my new black sports band Apple Watch for about three weeks and have now developed some first impressions on what I think its impact could be on the custom electronics industry.

Back to Business More Back to Business>

Forward-Facing Customer Service

November 30,2015 —Admit that you’re in the service business. Understand service is not the transactional side of your business, but the manner in which you co...More

Is it Time to Rethink the Showroom?

I’ve visited dozens of dealerships that had installed a theater and vignettes in years past, and for the most part, their demo facilities were either hobbled, in disarray, or sheepishly converted into...

Behind the Business More Behind the Business>

The DaVinci Group: A Better Partner

October 27,2015 —The DaVinci Group has been thinking outside the box when it comes to forming partnerships to distribute its high-end audio products.

CEDIA Tech Teasers

Excitement is building with EXPO 2015 just weeks away, so Residential Systems sat down with several of the industry’s most high-profile manufacturers to find out what they will be showcasing in Dallas...

Marketing More Marketing>

Total Fitness

December 30,2015 —It’s hard to believe that attending a CEDIA Management Conference a decade ago could have changed my life, but it did.

Overhaul Your Productivity

What happened next was amazing. When everyone entered the meeting room, we found there was no place to sit.

The Science Behind Improving Your Sales

Regardless of whether you’re selling residential entertainment and automation systems or painting a masterpiece, there are scientific techniques that can lead you to artistic results.

Theater Design More Theater Design>

Buy in by Architects for Home Theaters

February 03,2016 —The following is a recommendation of how to influence architects to consider a dedicated theater room early in the design phase.

Design to Preserve Your Theater's Image

Aside from the obvious goal of creating an environment that provides entertainment, excitement, and fun, the objective of designing a private theater should be to produce a room that supports the accu...

Educating Clientele on Investing in a Great Theater

In the design and engineering of a private theater, when is it appropriate to take it “to the Nth degree?” This is the question that was recently posed to us by one of our most valued integrator clien...

Going Forward More Going Forward>

Wider Sweet Spot: Solving 50 Audio Integration Problems

January 27,2016 —In an Omni hotel suite during CEDIA, Grimani provided a lengthy explanation of the design process and what makes his speakers unique.

Selling Service Agreements

The survival of custom integration as a trade might be contingent upon the industry’s evolution into customer-centric service operations with a focus on personalized technology.

Applied Training

Acoustic Architects uses the ESC certification Pre-Test Assessment to screen and evaluate job applicants.


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Photo GalleriesMore Galleries >
CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...

CEDIA Awards Banquet Cocktails 2015

Enjoying dinner and cocktails before the 2015 CEDIA Awards Banquet, October 17, 2015, at the Kay Bailey Huchison Convention Center, in Dallas, TX. Pho...