From the Editor More From the Editor>

Predicting the Trends of 2017

January 10,2017 —What Will Be the Next Alexa?

Getting the Most From Your Facility

One of the challenges with the home technology integration industry is finding a consistent business model for success. The trouble is that each market is a little different, with different demographi...

CEDIA 2016: A Show of Partnerships

CEDIA certainly was all about adding Alexa voice control to custom-centric control systems and once-combative brands playing nice with the now more inclusive Sonos wireless audio system, but there wer...

Keeping Up to Date on IoT

I had never met anyone from Cyprus, the tiny island in the Mediterranean Sea tucked below Turkey and above Egypt, where the spoken language is Greek.

From the Field More From the Field>

The Disney Treatment in Client Satisfaction

June 03,2016 —Henry Clifford details some steps your company can take to improve customer satisfaction by following the example of the "Happiest Place on ...More

Management More Management>

How Do You Describe Your Business?

January 10,2017 —Adding Marketing Skills to Your Business Acumen for 2017

Resi Talks: Experience Counts

Residential Systems sat down with Monika Hill, project manager/system designer for Fusion Media Systems of Kirkwood, MO, to find out about the state of her business, what manufacturers she can count o...

Winning Bids

With the host of excellent tools available today, you can have your company copasetic in no time, leaving you free to do what you do best: designing awe-inspiring systems.

Home Theater More Home Theater>

The Source Matters

November 30,2016 — If you play cheap content, it’s not going to sound good. This is just as important a part of the client education process as which button t...More

Home Theater Yoga Moves

So a client comes to you and says, “I love movies from a lot of different eras, but there are so many different picture and sound formats!

InterNetworking More InterNetworking>

Adding Creature Comforts to Your Offerings

January 10,2017 —Intelligent HVAC Systems Can Round Out Your Expertise

Frictionless Home Design

As a home technology integrator, one of the most important services that we provide our clients is a whole-house control system that best matches the control needs of each family member.

The Evolution of Voice Control

At the recent May Connections Conference in San Francisco, I listened to Amazon’s David Isbitiski deliver a keynote talk on “Accelerating Smart Home Adoption through Voice Control and Alexa.”

Sharing Pictures In Style With Meural

When I started cyberManor in 1999 as a custom electronic integrator focused on providing home networks for our clients’ homes in the San Francisco Bay Area, I was intrigued by the possible integration...

Back to Business More Back to Business>

DIY Manufacturers: Meet Us in the Middle

November 30,2016 —If you are a maker of a DIY product, there’s ample opportunity for partnerships here. But if you’re looking for sustainable success with a p...More

Working Deeply

I recently finished a book titled Deep Work by Cal Newport.

Forward-Facing Customer Service

Admit that you’re in the service business. Understand service is not the transactional side of your business, but the manner in which you conduct those transactions.

Behind the Business More Behind the Business>

Two Years of Origin Acoustics

October 31,2016 —At CEDIA 2016, Origin celebrated its two-year anniversary with new partnerships and nearly 40 new products. Residential Systems reached out ...More

James Loudspeaker’s Custom Niche

There’s so very little “custom” manufacturing being done in the custom integration business these days that a company like James Loudspeaker really stands out.

CEDIA Tech Teasers

Excitement is building with EXPO 2015 just weeks away, so Residential Systems sat down with several of the industry’s most high-profile manufacturers to find out what they will be showcasing in Dallas...

Marketing More Marketing>

Defining Your Brand

July 29,2016 —What is your message? Who do you want to be and why is it important to your audience?

Getting More Clicks With Paid Ads

There are incredibly powerful ways to drive traffic to you–in effect, tilting the internet to your advantage–that are both easy and affordable.

Directing Traffic

Lean back, close your eyes and let’s take a magical metaphorical journey.

Theater Design More Theater Design>

Giving Theaters Luxury Cred

October 03,2016 —Private theater professionals share a singular goal: To have the opportunity to provide our best efforts to as many appreciative clients as ...More

The Need for Transparency

Most of us understand that it is easy to overwhelm clients with too much information. But how do our clients know that we are making the right recommendations if we don’t substantiate them?

Making Your Sound Hemispherical

For a smaller room, a 5.1.2 configuration may be perfect. But a large room may require 24.1.10. The point is that the channels are now there when you need them.

Going Forward More Going Forward>

NAD Electronics With BluOS: A High-Res Reintroduction

July 29,2016 —With the BluOS-equipped NAD line, customers can opt for a professionally installed, rack-based, hardwired audio solution–but with the reassu...More

iPoint Updates Business Management Platform

iPoint, which launched as a grassroots business management software provider for the home technology market in 2013, has updated iPoint Control, its flagship business automation tool, in preparation t...

Legrand’s Brand Strategy

Legrand, known primarily in the custom channel as the parent company a growing list of home integration brands, including Nuvo, On-Q, Middle Atlantic, Vantage, and most recently, Luxul Wireless, has a...

In the Field More In the Field>

Shield Your Systems

January 10,2017 —Taking Charge of Cybersecurity Through Awareness

Marketing Measures More Marketing Measures>

The Power of Preparation

October 31,2016 —What will you do to prepare for your next encounter with a new client? How will you separate yourself the competition? Are you ready to dive...More

Properly Valuing Your Services

When I owned my integration business, I was regularly asked how competitive my prices were, if my prices were similar to those online, if I would match the prices of big-box movers, and if it was bett...


Photo GalleriesMore Galleries >
Nick Collins

Retired Green Bay Packers safety Nick Collins enjoys using his home’s 13 TVs to watch multiple football games simultaneously, supplied by the EL...

The Collins Patio

The music doesn’t stop when the family goes outside–the patio and pool area also feature ceiling and landscape speakers.

The Collins Home Theater

The home theater is equipped with a Sim2 projector, 123-inch Stewart screen, and a Dolby Atmos system featuring KEF THX-certified speakers and subwoof...

The Bar

The home features plenty of audio throughout, with 19 separate zones featuring in-ceiling speakers and subs from Origin Acoustics and SpeakerCraft.