—The International Consumer Electronics Show (CES) is not an easy hang.
What Will Be the Next Alexa?
One of the challenges with the home technology integration industry is finding a consistent business model for success. The trouble is that each market is a little different, with different demographi...
CEDIA certainly was all about adding Alexa voice control to custom-centric control systems and once-combative brands playing nice with the now more inclusive Sonos wireless audio system, but there wer...
—Henry Clifford details some steps your company can take to improve customer satisfaction by following the example of the "Happiest Place on ...More
—During a recent interview for a Residential Systems cover story, Plaehn was particularly impressive with his clear, detailed, nuanced vision...More
Before he joined Glick Audio and Video in south central Pennsylvania, Nick Cove was running cables for live sound–concerts and the like.
Adding Marketing Skills to Your Business Acumen for 2017
Recurring monthly revenue (RMR) has been a hot topic post-CEDIA 2016. Wondering where to start?
—It’s January 6 as I write this, and I just talked to my tech editor, Chase.
If you play cheap content, it’s not going to sound good. This is just as important a part of the client education process as which button to press to turn the thing on.
So a client comes to you and says, “I love movies from a lot of different eras, but there are so many different picture and sound formats!
EQ units increase your sales and your client contentment factor. Don’t let fear or ignorance stand in your way, here.
—Intelligent HVAC Systems Can Round Out Your Expertise
As a home technology integrator, one of the most important services that we provide our clients is a whole-house control system that best matches the control needs of each family member.
At the recent May Connections Conference in San Francisco, I listened to Amazon’s David Isbitiski deliver a keynote talk on “Accelerating Smart Home Adoption through Voice Control and Alexa.”
When I started cyberManor in 1999 as a custom electronic integrator focused on providing home networks for our clients’ homes in the San Francisco Bay Area, I was intrigued by the possible integration...
—They say the first step to recovery is admitting that you have a problem.
If you are a maker of a DIY product, there’s ample opportunity for partnerships here. But if you’re looking for sustainable success with a professional channel, then there a few key things you should ...
I recently finished a book titled Deep Work by Cal Newport.
Admit that you’re in the service business. Understand service is not the transactional side of your business, but the manner in which you conduct those transactions.
—At CEDIA 2016, Origin celebrated its two-year anniversary with new partnerships and nearly 40 new products. Residential Systems reached out ...More
There’s so very little “custom” manufacturing being done in the custom integration business these days that a company like James Loudspeaker really stands out.
The DaVinci Group has been thinking outside the box when it comes to forming partnerships to distribute its high-end audio products.
Excitement is building with EXPO 2015 just weeks away, so Residential Systems sat down with several of the industry’s most high-profile manufacturers to find out what they will be showcasing in Dallas...
—What is your message? Who do you want to be and why is it important to your audience?
Mike Detmer outlines some ways to recognize the red flags of emotional regression, and how to counteract them to better negotiate sales.
There are incredibly powerful ways to drive traffic to you–in effect, tilting the internet to your advantage–that are both easy and affordable.
Lean back, close your eyes and let’s take a magical metaphorical journey.
—Private theater professionals share a singular goal: To have the opportunity to provide our best efforts to as many appreciative clients as ...More
Most of us understand that it is easy to overwhelm clients with too much information. But how do our clients know that we are making the right recommendations if we don’t substantiate them?
Sam Cavitt breaks down the significant influence that flooring can have on the performance of a private theater.
For a smaller room, a 5.1.2 configuration may be perfect. But a large room may require 24.1.10. The point is that the channels are now there when you need them.
—With the BluOS-equipped NAD line, customers can opt for a professionally installed, rack-based, hardwired audio solution–but with the reassu...More
iPoint, which launched as a grassroots business management software provider for the home technology market in 2013, has updated iPoint Control, its flagship business automation tool, in preparation t...
Legrand, known primarily in the custom channel as the parent company a growing list of home integration brands, including Nuvo, On-Q, Middle Atlantic, Vantage, and most recently, Luxul Wireless, has a...
In an Omni hotel suite during CEDIA, Grimani provided a lengthy explanation of the design process and what makes his speakers unique.
—Taking Charge of Cybersecurity Through Awareness
Most long-distance wireless power systems today lose as much as 50 percent of their energy into thin air.
—What will you do to prepare for your next encounter with a new client? How will you separate yourself the competition? Are you ready to dive...More
When I owned my integration business, I was regularly asked how competitive my prices were, if my prices were similar to those online, if I would match the prices of big-box movers, and if it was bett...