—One of the most important business challenges left for our channel to solve is how to derive profits from client services, as margins on har...More
We took our family vacation a little earlier this summer because here in the Midwest most of the kids go back to school in mid-August.
How a Sensor Could Have Saved My Basement From Flooding
There are times when my favorite “aha” insights at industry conferences come from scripted moments during keynote sessions or “bold-print” presentations.
—Henry Clifford details some steps your company can take to improve customer satisfaction by following the example of the "Happiest Place on ...More
—Scenario #1: It’s a hot, sunny day and you’re out mowing your lawn. Suddenly, you feel an extreme tightening of your chest so severe it take...More
One was just not enough.
Wayne Gretzky has been famously quoted for saying “You miss 100 percent of the shots you don’t take.”
CEDIA recently hosted a “Train the Trainer” class for the CEDIA Outreach Instructor program (COI), which enables trained members to teach courses on a variety of topics specific to the home technology...
—“Wow; my friends are going to be blown away!!!”
It’s January 6 as I write this, and I just talked to my tech editor, Chase.
If you play cheap content, it’s not going to sound good. This is just as important a part of the client education process as which button to press to turn the thing on.
So a client comes to you and says, “I love movies from a lot of different eras, but there are so many different picture and sound formats!
—Gordon van Zuiden says that engineering and installing the best outdoor wired and wireless networking systems, networked cameras, gate contr...More
As a residential custom integrator, our main focus is to maintain a rock-solid home technology experience for our clients.
Intelligent HVAC Systems Can Round Out Your Expertise
As a home technology integrator, one of the most important services that we provide our clients is a whole-house control system that best matches the control needs of each family member.
—How do you handle the topic of ongoing service and maintenance during your sales process?
If you were asked to define how you ensure a great experience for your clients, how would you reply?
They say the first step to recovery is admitting that you have a problem.
If you are a maker of a DIY product, there’s ample opportunity for partnerships here. But if you’re looking for sustainable success with a professional channel, then there a few key things you should ...
—Q&A With PowerHouse Alliance Member on Diversifying Your Work
The PowerHouse Alliance will soon launch its first white label line to help its collective of 12 distributors provide more price options and profit margins for integration partners while maintaining p...
At CEDIA 2016, Origin celebrated its two-year anniversary with new partnerships and nearly 40 new products. Residential Systems reached out to Burkhardt to learn more about this news.
There’s so very little “custom” manufacturing being done in the custom integration business these days that a company like James Loudspeaker really stands out.
—What is your message? Who do you want to be and why is it important to your audience?
Mike Detmer outlines some ways to recognize the red flags of emotional regression, and how to counteract them to better negotiate sales.
There are incredibly powerful ways to drive traffic to you–in effect, tilting the internet to your advantage–that are both easy and affordable.
Lean back, close your eyes and let’s take a magical metaphorical journey.
—“The client doesn’t need the latest and greatest right now.
Presenting the Truth to Discerning Clients
What motivates a client to own a private theater?
Private theater professionals share a singular goal: To have the opportunity to provide our best efforts to as many appreciative clients as possible.
—U.S. and Canadian distributor Kevro International recently introduced Monitor Audio’s sixth-generation Silver line of speakers, featuring tr...More
With the BluOS-equipped NAD line, customers can opt for a professionally installed, rack-based, hardwired audio solution–but with the reassurance that they can also easily expand their system later by...
iPoint, which launched as a grassroots business management software provider for the home technology market in 2013, has updated iPoint Control, its flagship business automation tool, in preparation t...
Legrand, known primarily in the custom channel as the parent company a growing list of home integration brands, including Nuvo, On-Q, Middle Atlantic, Vantage, and most recently, Luxul Wireless, has a...
—How many different streams of revenue does your company have? One? Two? What would happen if one of them dried up? Are all of your eggs in o...More
We’ve all had nightmare clients.
Taking Charge of Cybersecurity Through Awareness
Most long-distance wireless power systems today lose as much as 50 percent of their energy into thin air.
—When business is good, it is easy to get caught up in daily “busy work,” tackling what is directly in front of you rather than creating a st...More
How an Employee Engagement Plan Can Improve Business
It’s 7:00 p.m. on Friday night, and it has been a long, busy week.
What will you do to prepare for your next encounter with a new client? How will you separate yourself the competition? Are you ready to divert a storm?