—Until now, the only “value” your systems really added to a home’s worth was in the smiles they put on your clients’ faces. Now your hard wor...More
CEDIA’s CEO has attempted to turn the conversation away from controversy, emphasizing the association’s solid renewal numbers for exhibitors and refuting Klein’s claims of CEDIA’s exclusionary policy.
Lately it seems like International CES is like a Powerball lottery, where you’ve got to be in it to win it, but in reality there are very few jackpots.
I’m fortunate to have grown up with parents who were great role models.
—I’ve heard a handful of businesses in our industry talk about competitors poaching their talent–a situation that leaves owners frustrated, t...More
Sometimes we try everything to please a customer and still fall flat on our faces.
What did you want to be when you were young? An astronaut? A firefighter? I think it’s safe to say almost no one grew up dreaming of being a custom integrator.
We’ve heard it many times, and we’ve got research to back it up: building a team is challenging.
—In an Omni hotel suite during CEDIA in October, Anthony Grimani provided a lengthy explanation of the design process and what makes Grimani ...More
My purpose here is to help you pick speakers that will generally sound better in your installations, and will generate more client satisfaction, with less last-minute futzing by your technicians.
Have you ever wondered what engineering means to automakers?
It’s still pretty rare for me to encounter an integrator that provides regularly scheduled system checkups. We need more folks to jump on this boat! It’s a great way to ensure clients’ continued satis...
—When I started cyberManor in 1999 as a custom electronic integrator focused on providing home networks for our clients’ homes in the San Fra...More
The International Consumer Electronics show held in Las Vegas last month attracted greater than 170,000 attendees from more than 150 countries.
Twenty-one independent custom integration companies from the U.S. and Canada, with a collective revenue eclipsing $70M in 2015, will gather in Dallas, TX, January 27-28, to formulate personalized plan...
Apple made several important new product announcements at their “Hey Siri” event in September. The most important one affecting home entertainment was the announcement of its latest-generation Apple T...
—Admit that you’re in the service business. Understand service is not the transactional side of your business, but the manner in which you co...More
The most common complaint I hear from dealers is, “The business isn’t fun anymore.”
I’ve visited dozens of dealerships that had installed a theater and vignettes in years past, and for the most part, their demo facilities were either hobbled, in disarray, or sheepishly converted into...
Client expectations have intensified in the past decade, putting increased pressure on your margins, workmanship, and timeliness.
—The DaVinci Group has been thinking outside the box when it comes to forming partnerships to distribute its high-end audio products.
Excitement is building with EXPO 2015 just weeks away, so Residential Systems sat down with several of the industry’s most high-profile manufacturers to find out what they will be showcasing in Dallas...
Control4 has been putting in a lot of work lately to improve its dealer and end-user training to deliver the best results possible to its customers.
In July, Thiel Audio announced that it would be making big changes to its organization, as part of an effort to revitalize the legendary brand.
—Chuck Reeves posed an interesting challenge in a recent newsletter when he asked readers to complete this sentence: “If I keep on doing what...More
Lean back, close your eyes and let’s take a magical metaphorical journey.
It’s hard to believe that attending a CEDIA Management Conference a decade ago could have changed my life, but it did.
What happened next was amazing. When everyone entered the meeting room, we found there was no place to sit.
—For a smaller room, a 5.1.2 configuration may be perfect. But a large room may require 24.1.10. The point is that the channels are now there...More
The following is a recommendation of how to influence architects to consider a dedicated theater room early in the design phase.
Aside from the obvious goal of creating an environment that provides entertainment, excitement, and fun, the objective of designing a private theater should be to produce a room that supports the accu...
In the design and engineering of a private theater, when is it appropriate to take it “to the Nth degree?” This is the question that was recently posed to us by one of our most valued integrator clien...
—“Five years ago we had to adopt this mentality that we were going to have to be like an IT company to service the network and connectivity o...More
In an Omni hotel suite during CEDIA, Grimani provided a lengthy explanation of the design process and what makes his speakers unique.
The survival of custom integration as a trade might be contingent upon the industry’s evolution into customer-centric service operations with a focus on personalized technology.
Acoustic Architects uses the ESC certification Pre-Test Assessment to screen and evaluate job applicants.