From the Editor More From the Editor>

Embracing Service

September 05,2017 —One of the most important business challenges left for our channel to solve is how to derive profits from client services, as margins on har...More

Turning it Off

We took our family vacation a little earlier this summer because here in the Midwest most of the kids go back to school in mid-August.

Little Gems From CEDIA Business Xchange

There are times when my favorite “aha” insights at industry conferences come from scripted moments during keynote sessions or “bold-print” presentations.

From the Field More From the Field>

The Disney Treatment in Client Satisfaction

June 03,2016 —Henry Clifford details some steps your company can take to improve customer satisfaction by following the example of the "Happiest Place on ...More

Management More Management>

(Profit) Compression Algorithms

July 27,2017 —Scenario #1: It’s a hot, sunny day and you’re out mowing your lawn. Suddenly, you feel an extreme tightening of your chest so severe it take...More

Inside ‘Train the Trainer'

CEDIA recently hosted a “Train the Trainer” class for the CEDIA Outreach Instructor program (COI), which enables trained members to teach courses on a variety of topics specific to the home technology...

Home Theater More Home Theater>

Total Audio Immersion

May 10,2017 —“Wow; my friends are going to be blown away!!!”

The Source Matters

If you play cheap content, it’s not going to sound good. This is just as important a part of the client education process as which button to press to turn the thing on.

Home Theater Yoga Moves

So a client comes to you and says, “I love movies from a lot of different eras, but there are so many different picture and sound formats!

InterNetworking More InterNetworking>

Taking Your AV Expertise Outside

July 06,2017 —Gordon van Zuiden says that engineering and installing the best outdoor wired and wireless networking systems, networked cameras, gate contr...More

Frictionless Home Design

As a home technology integrator, one of the most important services that we provide our clients is a whole-house control system that best matches the control needs of each family member.

Back to Business More Back to Business>

Service Contracts: An Understood Benefit

July 27,2017 —How do you handle the topic of ongoing service and maintenance during your sales process?

DIY Manufacturers: Meet Us in the Middle

If you are a maker of a DIY product, there’s ample opportunity for partnerships here. But if you’re looking for sustainable success with a professional channel, then there a few key things you should ...

Behind the Business More Behind the Business>

21st Century Distributing Talks Commercial Crossover

June 05,2017 —Q&A With PowerHouse Alliance Member on Diversifying Your Work

PowerHouse’s White Label Line

The PowerHouse Alliance will soon launch its first white label line to help its collective of 12 distributors provide more price options and profit margins for integration partners while maintaining p...

Two Years of Origin Acoustics

At CEDIA 2016, Origin celebrated its two-year anniversary with new partnerships and nearly 40 new products. Residential Systems reached out to Burkhardt to learn more about this news.

James Loudspeaker’s Custom Niche

There’s so very little “custom” manufacturing being done in the custom integration business these days that a company like James Loudspeaker really stands out.

Marketing More Marketing>

Defining Your Brand

July 29,2016 —What is your message? Who do you want to be and why is it important to your audience?

Getting More Clicks With Paid Ads

There are incredibly powerful ways to drive traffic to you–in effect, tilting the internet to your advantage–that are both easy and affordable.

Directing Traffic

Lean back, close your eyes and let’s take a magical metaphorical journey.

Theater Design More Theater Design>

Ultra HD, Now or Later?

September 05,2017 —“The client doesn’t need the latest and greatest right now.

Giving Theaters Luxury Cred

Private theater professionals share a singular goal: To have the opportunity to provide our best efforts to as many appreciative clients as possible.

Going Forward More Going Forward>

Monitor Audio's 6th Generation Silver Shines

July 27,2017 —U.S. and Canadian distributor Kevro International recently introduced Monitor Audio’s sixth-generation Silver line of speakers, featuring tr...More

iPoint Updates Business Management Platform

iPoint, which launched as a grassroots business management software provider for the home technology market in 2013, has updated iPoint Control, its flagship business automation tool, in preparation t...

Legrand’s Brand Strategy

Legrand, known primarily in the custom channel as the parent company a growing list of home integration brands, including Nuvo, On-Q, Middle Atlantic, Vantage, and most recently, Luxul Wireless, has a...

In the Field More In the Field>

Preparing Your Business for the 2018 Recession

July 06,2017 —How many different streams of revenue does your company have? One? Two? What would happen if one of them dried up? Are all of your eggs in o...More

Marketing Measures More Marketing Measures>

Four Ways to Start Expanding Your Business

September 05,2017 —When business is good, it is easy to get caught up in daily “busy work,” tackling what is directly in front of you rather than creating a st...More

The Power of Preparation

What will you do to prepare for your next encounter with a new client? How will you separate yourself the competition? Are you ready to divert a storm?

Photo GalleriesMore Galleries >
Group Shot of Dynaudio Dealers in Denmark

Danish loudspeaker specialist Dynaudio brought an inaugural group of “ambassadors” to its headquarters and factory in Skanderborg, Denmark...

Andrew Werdean Addresses the Gathered Ambassadors

Andrew Werdean, Dynaudio CEO of Americas, addresses the gathered ambassadors in a Danish pub.

Dynaudio Factory Tour

The tour was part of the launch of Dynaudio’s Ambassador Program, an initiative that introduces dealers to the Dynaudio brand and product line.

Dynaudio Factory Tour


Dynaudio Factory Tour


National Broadcast Center of Denmark

Highlights of the trip included a visit to the Danish national broadcast center, DR-Byen, which features more than 400 Dynaudio speakers, as well as e...

Dynaudio Dealers at the DR-Byen

Guests in attendance included personnel from Admit One, Atlantic Stereo, Audio Vision SF, Boca Theater & Automation, Crescendo, Eagle Sentry, Envi...

Factory Listening Session

Part of the Dynaudio factory tour included a hands-on listening session.

Copenhagen, Denmark

The Øresund river in Copenhagen.