HydraConnect Upgrades Product Warranty to 5 Years
May 16, 2013
HydraConnect LLC has expanded its five-year advance replacement warranty for its HSS line of HDMI matrix processors. For current owners of HSS products, the warranty will be retroactive to the original date of purchase.
The company has also announced the availability of three new system drivers to provide full compatibility with Savant, Bitwise Controls, and Elan g! home automation systems.
"We have enjoyed exceptional product reliability from our US-made products," said David Schanin, president, HydraConnect LLC. "The HSS product line has proven to be physically rugged and electronically reliable. Our cloud based software updates keep each system current without the need for an onsite visit. Remote access capability is built in and enables a technician or the factory to troubleshoot the system from anywhere in the world.
"We are also excited to be announcing HSS drivers for Savant, Bitwise Controls, and Elan g! automation systems. Now, installers for these three brands will be able to enjoy the same advanced operational capabilities that are already available to installers for Control4, Crestron, RTI, and iRule systems."
Where HydraConnect LLC's products provide advanced system automation, automatic set-up, and interface processing through the use of an onboard UNIX computer. The integrated web-based interface allows installers to use a laptop, tablet or even a smart phone to automatically setup and test all the connected devices. HydraConnect's patented CEC Control software functions as a 'universal translator' among the many HDMI hardware control implementations to eliminate IR flashers. HydraConnect's processing capabilities also include patent-pending Dynamic EDID electronic device identification management automatically manages 3D sources with mixed 3D and 2D TVs.
Installed HSS products that are connected to the internet are part of HydraConnect's "Cloud," so when software updates are necessary, they occur automatically in the early morning hours without user intervention or dealer visits.