Residential Systems Readers Select Stellar Service Award Winners

January 14, 2015
The results are in from Residential Systems magazine’s second-annual Stellar Service Awards reader poll honoring manufacturers and distributors for their exceptional customer service and communication, sales and marketing support, training programs, warranty policies, website in 2014.

“Thanks to all of our readers who voted this year to recognize some of the best service providers in the custom integration manufacturing and distribution community. We had many great entries this year, and the winners of our Platinum, Gold, and Silver awards are truly deserving of recognition,” said Residential Systems editorial director Jeremy Glowacki.

Congratulations to the following winners:

Website/Online Ordering:
Draper (Platinum)
CED (Gold)
Control4 (Silver)

Customer Service/General Communications:
Draper (Platinum)
Metra Home Theater Group (Gold)
Control4 (Silver)

Dealer Programs/Internet Protection:
Control4 (Platinum)
RTI (Gold)
Crestron (Silver)

Shipping/Freight Policies:
Epson (Platinum)
AVAD (Gold)

Sales/Marketing Support:

Draper (Platinum)
RTI (Gold)
Epson (Silver)

Training Programs:
Control4 (Platinum)
Crestron (Gold)
AVAD (Silver)

Warranty/Return Policy/Tech Support:
Crestron (Platinum)
Epson (Gold)
AVAD (Silver)

The Stellar Service Awards are a paid-entry, opt-in awards competition. Any company could nominate itself for as many categories as it wished to pay for. All entries were then posted online and voted on by Residential Systems readers during a one-week judging period. The top two or three vote getters in each category were awarded Platinum, Gold, or Silver honors.

Want to read more stories like this?
Get our Free Newsletter Here!


Photo GalleriesMore Galleries >
BP900 Family

The full BP900 speaker family

Full Shot

BP9060 Bipolar Tower Speaker

At the Base

A close up of the base of Definitive Technology’s BP9060 and its height-channel module

Logo Glamor

The iconic Definitive Technology logo.

From Above

Looking down at the Definitive Technology BP9060 Bipolar Tower Speaker

At Home

An example of the BP9060 speaker towers at home.


The CS9080 component center channel speaker

CS9080 2

The back panel of the CS9080

CS9080 3

A width up shot of the CS9080


The A90 component height modules

A90 Integrated

The A90 height module integrated with the BP9060 tower speaker