By Todd Anthony Puma December 17, 2014
We’ve all gotten the call from a new client to do a project after the electrician or general contractor ran all the low-voltage wires. If it isn’t your job or profession, you shouldn’t do the work (unless you are doing it DIY at home).
By Todd Anthony Puma December 10, 2014
In the past 18 months as Crestron dealers, my company has been doing a lot more lighting and shading than I ever imagined possible, with AV becoming secondary. I’m beginning to miss AV, and that got me to thinking.
By Todd Anthony Puma December 03, 2014
Last week, one of my close friends Mark Feinberg, owner of Home Theater Advisors in New York City, had to have surgery on his knee for torn cartilage. This week’s blog is an interview with Mark about how he prepared himself, his business, his customers, and his employees for the surgery and his four- to six-week recovery.
By Todd Anthony Puma November 19, 2014
Winter arrived early in many parts of the U.S. this year, which means that if you haven’t put thought into your holiday business strategy, now is the time. For custom integrators there are so many things to consider around the holidays, from business building to servicing existing customers. (Image via Atomic Imagery | Digital Vision | Getty Images)
By Todd Anthony Puma November 12, 2014
With the passing of George Feldstein last week, it got me to thinking about succession planning. (Image via Thomas Barwick | Stone | Getty Images)
By Todd Anthony Puma October 29, 2014
With the constant pace of change, we have to keep up with new technologies (streaming media), new categories (networking), and new companies (Pakedge, Cisco, etc). But as our companies grow, we must reassess what sort of product offering works best for our businesses and our customers. (Image via Duke Energy | Flickr)
By Todd Anthony Puma October 23, 2014
Too many times I’ve run into situations where people aren’t honest—either with me or other dealers with their clients. It really bothers me, and while I’m sure dishonest people are in the minority, I’ve been seeing too much of it lately not to write about it.
By Todd Anthony Puma October 16, 2014
Like any good band, AV needs a drummer to keep the beat. You always know the lead singer, but you rarely know the drummer. Yet, without him, the band will fall apart. Same goes for the network. Clients often don’t care about the gear installed in the networking rack, as long as it “just works.”
By Todd Anthony Puma October 13, 2014
Crestron Pyng is going to be a game changer for my integration company. But the biggest challenge I face is that I don’t want to antagonize my existing clients by offering a more affordable Crestron solution after having sold them on a very expensive Crestron “Classic” system.
By Todd Anthony Puma September 30, 2014
The iPod Dock isn’t dead; it has just morphed. When talking about music and streaming content, the network backbone is critical. I’ve also talked to a few others in the industry and here is a quick recap of the various solutions out there.