Blogs
Blogs
Finding Success in Unexpected Places
There are always opportunities to do things better and become more efficient or more profitable. Do not stop learning and changing, because your competition...
Blogs
Resi Guide to InfoComm: Bringing it All Together
The Residential Influence Makes its Presence Known at InfoComm
Blogs
Confidence: The Most Important Ingredient for RMR Success
How Boldly Presenting Your Premium Service Plans Will Win the Day and Put Your Competition on the Defensive
Blogs
Resi Guide to InfoComm: AV over IP Solutions
RTI’s Miravue VIP-1 Video Over IP Transceiver Packs a Lot into a Small Box
Blogs
Resi Guide to InfoComm: Control on a Budget
Iminate’s Product Line Lends Itself to Low-Cost Installations
Blogs
Resi Guide to InfoComm: Living the Integrated Life
Research Reveals That Smart Speaker Users Lead to Additional Smart Home Opportunities
Blogs
Why Best Buy’s “Total Tech Support” Is Great News
The company’s paid 24/7 support offering sets a much-needed precedent for RMR service models in the connected home
Blogs
Which Showroom Model Works Best?
Taking a Hard Look at How Your Present Yourself to Potential Clients
Blogs
Identify Waste and Get Rid of It!
We’ve Embraced the Kaizen Management Concept and It Seems to Be Working
Blogs
Jarvis, Take Over My Service Department
This Week I Have Seen Two Really Cool Technologies That I Would Love to Incorporate into Our Service Department
Blogs
High-Resolution Audio: The Future of Sound
The Importance of High-Resolution Audio and How It Can Present a Business Opportunity for Integrators
Blogs
Service-ology: the Art and Science of Finally Solving the Service Problem
Why Incorporating Service into Every Phase of the Client Lifecycle is the Best Path to a Profitable and Sustainable Service Department
Blogs
Here’s What I Like and Don’t Like About My 4K Apple TV
Last Week I Decided to Take the Plunge and Get a New Apple 4K TV, So I Could Speak More Intelligently About it with...
Blogs
I Grilled 17 Job Candidates on What Products Their Companies Like and Don’t Like
I was Focusing Mainly on Control Systems, Networking/Remote Management Systems and, to Some Extent, Media Distribution
Blogs
Three Ways to Respond to a Client When You Screw Up
When Your Company Makes a Mistake, You Get a Chance to Show the Client What You’re Really Made of
Blogs
I was Pretty Impressed with Pakedge’s Network Training
I Sat in My Friend’s PCNA Online Training for a Couple of Hours to Get a Sense of the Depth, Breadth, and Digestibility of...
Blogs
Roku Channel Update Adds New ABC News Live Channel
Among the New Features are ‘Collections,’ Which Allows a Deeper Exploration of Content, Grouped in Curated, Thematic Collections, and a ‘Continue Watching’ Feature
Blogs
I Went on Vacation to Stress Test My Company. Guess What Happened
Here are Some examples of activities I Once Did Myself, but Then Decided to Delegate Before or After a Vacation and Just Never Re-assumed...
Blogs
A Disappointing Dining Experience That Reminded Me of Our Industry
We are Afraid to Ask If Our Clients are Happy Because We are Afraid of the Complaint
Blogs
The Advantage of Housing Your Showroom in a Commercial Office Building
The Equivalent of What GMI has Done in the Residential Space Would be Renting an Apartment and Fully Outfitting it with Gear
Blogs
A Better Way to Measure Service Success
Break Your Process into These Three Phases to Achieve More Meaningful Results
Blogs
Don’t Be Afraid to Check in With Your Clients
Turn Potential Complaints into an Opportunity. You have Another Shot at Being in the Home and Discussing Upgrade or Expansion Opportunities
Blogs
Why Cloud-Managed Wi-Fi is Becoming a Standard in My Toolkit
As an Integrator, I Find Apartment Buildings and Condo Complex Network Installations to be a Target-Rich Environment for Business
Blogs
Experiencing the Masters in 4K HDR
Beyond the Better Picture, There are Some Other Benefits Currently Available When Watching 4K Broadcasts
Blogs
Meeting Client Demands Without Taking on More Fixed Costs
I Have Worked Diligently to Cultivate Relationships Throughout My Market with Other Integrators
Blogs
HTSA Goes in as a Buying Group, Leaves as a Trade Consortium
The Group’s Spring Meeting in Orlando Provides an Update on Lighting Design and ‘Well Buildings’ Initiatives
Blogs
What Are You Really Selling?
How Understanding the Three Product Levels Allows You to Differentiate Your Market Position
Blogs
OPPO Opts Out of Hardware Business
How Does This Move Reflect the Long-Term Outlook for 4K UHD Optical Players and Physical Playback Media?
Blogs
20 Years of Netflix, and I’m Still Getting Discs by Mail
I’ve been a Netflix Disc Subscriber Since 1998. Here are the Reasons Why
Blogs
We Just Rebuilt Our Website and It Could Not Have Been Easier
With the Tools Available Today, There is No Excuse for Not Having a Gorgeous Website
Blogs
Our Systems Break… Lead With That
You and Your Client are Staring Future Pain Square in the Eyes and Planning Around It
Blogs
Perhaps We Owe Sonos a Thank You?
We have Two Options, We Can Sell the Client the Right Solution That will Turn into a Long-Term Relationship, or We Can Complain
Blogs
A Theater Worthy of the Seven Kingdoms
Forget the Iron Throne, Game of Thrones Superfan Builds Home Theater to Give Everyone the Best Seat in the House
Blogs
Spectrum Forces Digital Upgrade
Lately, Many of the Communities in Our Area have been Getting Letters from Spectrum About an Impending Change of Service
Blogs
4 Takeaways from Our First ProSource Event
What ProSource’s Push into Managed Services Says About the Group, Its Members, and the Industry
Blogs
Viva La Manufacturer Showroom
Having a Space Where a You Can See, Touch, and Experience Technology Helps Potential Clients ‘Get’ Technology That They Didn’t Understand
Blogs
Control System Manufacturers Want Your Loyalty
Company Is Forging Partnerships At A Rapid Rate