The Day Pakedge Steve Became My Network Tech Support Jedi Master
We have been steadily plugging along at our mega install job, getting all the gear racked in, terminating all the wiring, installing all...
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We have been steadily plugging along at our mega install job, getting all the gear racked in, terminating all the wiring, installing all...
Dave Daniels’ mission was to frighten his audience. Not in the way that would send dealer members of the Azione Unlimited buying group screaming...
If you went to CES or sat on the snow-covered sidelines (like me), you know that wearable tech is on the rise. Personally,...
I love springtime. Not only is the weather getting nicer, but it is a great opportunity to sell some outdoor AV gear. Even...
When I started off as an installer, new clients would frequently ask my opinion on whether I thought they should go with cable...
Some AV integrators are consistently on the quest for the right solutions and others are just doing a job.
Kaleidescape’s big news this past week was the appointment of Cheena Srinivasan to the role of CEO. I’ve been working with Cheena, one...
I was just watching Shark Tank on ABC the other night. While most reality TV is not for me, I like to see...
How do get there? If you missed me last week, it is because I was on vacation and it, my friends, was wonderful....
The Simpsons re-ran an earlier episode on piracy the night of the Oscars which perfectly articulated my blog. Enjoy quotes from the episode...
There are many ways to run your business and build scale. As an owner, you can hire more staff, pay overtime to existing...
Perhaps other than Sports Illustrated or Hooters, no industry is as proud of their racks as ours. (OK, that will be the only...
You’ve social networked, you’ve established your marketing plan, and your advertising has paid off. You have an honest-to-goodness sales lead. It is...
If you’ve followed any of my posts on our company’s Mega Job so far, you’ll know that we’re neck deep in the largest...
With Valentine’s Day upon us this week, it may be a good time to confess my love affair with Sony.
According to the cliché, men don’t like to stop and ask for directions, and we have absolutely no interest in reading instruction manuals.
Sometimes when I read about people talking about social media for their business and needing to embrace social media to be successful, it...
Everyone wants your attention. Your employees want it. Sales people certainly want it. Customers want it, and no matter what you do, you...
This year’s International CES could just as easily have been called, “The Great Big Giant 4K TV Show!” because if you ventured anywhere...
Watching the Super Bowl last night was an odd experience for me. For the first time, I watched the big game in someone...
When a client calls to ask a question, you don’t just answer it, you pull upon your years of knowledge and broad experience...
Like any great coach, I always run a post-game analysis after a big sales season. This time of year I combine the holiday...
If you’ve followed my blogs for a while, then you probably know that in my pre-custom install life, I was a golf professional....
You may think that you are part of the best generation, but if you’re part of my generation, then I contend that you...
In our business it is critical to “walk the talk.” We can’t recommend products like control systems, speakers, or other gear to our...
Call it serendipity, kismet, or just plain old dumb luck, but at the very end of International CES earlier this month, I found...
It’s almost a case of the bigger they come, the harder they fall. But instead it’s the bigger they come, the harder they...
“…our products make our homes a little brighter, a little warmer, a little more welcoming.”
It’s easy to get lost and lose your perspective when wandering the halls of The Venetian high-end audio suites during International CES. I...
In a way, 3D is kind of like a technological cockroach; no one really wants it, but it also just won’t seem to...
If you’ve never made it out to Vegas for CES, then it is hard to imagine the immensity of the booths that the...
HomeTronics is always looking for a competitive advantage. Right on the heels of having its services listed in the prestigious Neiman Marcus Christmas Book...
I know there are a ton of lists out there from manufacturers, distributors, and journalists about how to make 2014 better than 2013....
Walking through the halls of the Venetian hotel’s high-end audio suites this week in at International CES in Las Vegas, there is no...
Yes, Geneva is the second most populated city in Switzerland, but it is also the brand name of a Switzerland-based, critically acclaimed sound...
The clock is counting down to 2014, so we’re all doing our year-end planning and looking forward to the next successful year. For...
Last year, one of CEDIA’s big investments was building a consumer-facing website (CEDIA.org) to help drive business to its integrator members through...
As 2013 winds to a close, it seems fitting to look back and see how the year treated the three of us: us...
Building a client's trust in your company is critical to so many aspects of our business, including referrals, on-going work, and upselling.
Back in 2011-2012 I went through a one year business program through the University at Buffalo’s Center for Entrepreneurial Leadership (CEL). The...
By virtually any metric, I would consider myself a pretty tech-savvy individual. I’ve programmed multiple Control4, Lutron, and URC systems. I’ve set...
This week I had the good fortune to be on a project in NYC just a few blocks from my friend Mark who...