AVAD has added new live tech support capabilities to help provide dealers with better customer service. The AVAD Tech Support team can be contacted directly between the hours of 8 a.m.-5 p.m. CST via a toll-free phone number, 855.244.8911, or via email at [email protected].
“Unlike other distributors that rely solely on third-party technical support, AVAD has made the investment in our dealers’ businesses by providing direct and easy access to an in-house team of product and systems experts,” said Jim Annes, vice president and general manager of AVAD. “The AVAD Tech Support team is ready and able to assist our dealers with their unique needs, from programming to trouble-shooting complex whole-home and business automation projects.”
Other AVAD tech support services include its System Design Group, AVAD Experience Centers, and its Product Exchange Policy and AVAD University.