Capitol’s tech support team is now officially Wilson Electronics certified, in recognition of its knowledge and expertise in the inner workings of Wilson’s top-selling line of cell phone signal boosters.
In order to qualify for Wilson Electronics certification, Capitol’s technology specialists had to complete a rigorous training session that culminated in a formidable test on the advanced technologies behind Wilson’s extensive selection of signal boosting solutions for a variety of cell phones and cellular devices.
In addition to ensuring a bulletproof knowledge of the company’s product line, Wilson Electronics certification gives Capitol’s tech support team a special VIP pass to skip to the front of the line when they themselves have follow-up questions for Wilson’s in-house product specialists.
“As a company that prides itself on offering the best customer training in the business, we’re bullish on practicing what we preach,” said Curt Hayes, president and CFO of Capitol. “We know that to offer the unshakable customer service to back up Wilson’s acclaimed line of cellular boosters it was essential to bring our tech support team up to speed on the ins and outs of what is shaping up to be a tremendous up-sell opportunity for custom installers, which is why we are excited to be able to showcase Wilson’s products and be involved with the debut of its new certification program.”
Available in plug-and-play kits as well as customizable configurations to suit any application, Wilson Electronics’ boosters not only pick up and amplify weak cellular signals, but also transmit a more powerful signal back to the tower.
Wilson’s signal boosters work transparently on the carrier networks and operate within the frequency ranges of all North American cellular service systems as well as networks in Central and South America, Europe, and Asia. The company also offers a wide variety of signal boosters, antennas, and other cellular accessories for interior and exterior mounting in buildings, motor vehicles, and marine applications.
“The time and effort we invest in training is evident in the overwhelmingly positive feedback we receive from customers who take advantage of our team’s knowledge of important new lines such as Wilson Electronics’ cellular boosters,” Hayes said.