New home automation system provider, Clare Controls, has introduced ClareAssure, a secured cloud-based network monitoring solution that enables dealers to proactively and remotely troubleshoot and service luxury residential electronic systems.
“Our goal is to partner with dealers and provide them with cloud-based tools that improve their operational efficiency,” said Brett Price, founder and CEO of Clare Controls. “Our team at Clare has over 15 years experience of successfully delivering network management solutions for global telecom providers, and now we’ve applied those principles to the ClareAssure solution. By leveraging today’s cloud-based technology, we are empowering dealers with proactive network assurance of residential system deployments.”
ClareAssure is designed to provide dealers with continuous visibility into the health of home electronics solutions, including ClareHome, the first home automation system managed from the cloud and run on a Mac. Dealers can monitor virtually every aspect of the home, from network, servers, routers, and various IP devices to the ClareHome, itself, and the systems it manages.
At the heart of the Clare Controls monitoring solution is the ClareAssure network appliance, which “takes a pulse” of all the devices and systems on the home network. The network appliance gathers and forwards status and performance information to a secured portal where dealers have end-to-end visibility of all their ClareAssure deployed systems 24 hours a day, seven days a week.
Dealers will receive email or SMS notifications from the ClareAssure portal, if and when, there is a critical issue that requires attention. By logging into the portal, the technician may quickly troubleshoot the situation using real-time and historical views to diagnose the causes. In many cases, the situation may be resolved before the end-user is even aware of an issue.
ClareAssure accommodates home electronics systems of any size, regardless of the number of devices and subsystems and is offered to dealers in multi-year plans.
ClareAssure from Clare Controls will make its official debut at CEDIA EXPO 2011.