To help its dealers bring intelligent home networks to more customers, Control4 has made BakPak management software available on Pakedge RK-1 Routers.
BakPak proactively manages both the IP network and smart home devices, for real-time visibility of network health, diagnostics, and troubleshooting before problems happen to mitigate downtime, service calls, and unhappy customers. Now integrated with the ubiquitous network device, the router, Control4 is arming its dealers with a more robust tool to help them manage their customers’ systems remotely.
“With BakPak monitoring the home network, the automation system, and all of the devices connected to it, remote management becomes standard for dealers,” said Martin Plaehn, Control4 CEO. “The connected home is a reality; with an ever-increasing number of connected devices, integrators need more sophisticated services to meet the expectations of customers. That is why we are including BakPak on every RK-1 Router as well as every NK-1 wireless controller, to provide our dealers with the remote management tool they need for every customer.”
BakPak pushes notifications to mobile devicesBakPak offers the ability for dealers to also remotely monitor home automation products, including those connected via zigbee, Z-Wave, Ethernet, and Wi-Fi, bringing all connected devices into a single interface. New, recently released BakPak features enable dealers to bring a new customer network online quickly through a wizard-based approach. New troubleshooting and alert features include diagnostic information for zigbee and Z-Wave signal strength and mobile alerts for diminished internet speed tests.
The Pakedge RK-1 Router is a high-performance router for the connected home. The RK-1 Router includes a dual-core processor and CPU to manage simultaneous streams of high-bandwidth, low-latency multimedia traffic including 4K and HD video, uncompressed audio, running VoIP telephone services, streaming video camera feeds, and supporting Control4 system applications. The enterprise-grade residential router has five LAN ports, two WAN ports for failover, plus two USB 3.0 ports.
The RK-1 Router with BakPak pre-configured to manage and monitor an unlimited number of connected devices within the home is available now without any license or subscription fees for $750 U.S. MSRP. Existing homes running an RK-1 Router can be upgraded to BakPak without additional license fees.
The Pakedge NK-1 Wireless Access-Point Controller also supports BakPak and is available today without license or subscription fees for $500 U.S. MSRP. Existing homes running an NK-1 WAP Controller can also be upgraded to the latest firmware with BakPak support without additional license fees.