Control4’s Suite Systems are being used to enhance the experience in more than 4,300 guest rooms in the ARIA Resort & Casino and Mandarin Oriental, Las Vegas at CityCenter, Las Vegas.
Control4 Suite Systems have been programmed to help guests to control every aspect of the room environment and interact with entertainment and hotel services, while enabling CityCenter with unparalleled control of energy usage. CityCenter is the largest Control4 Suite Systems deployment to date.
“Today’s consumers are just as conscious of being green when they travel as they are when they’re home, said Scot Campbell, senior VP and chief information officer, MGM MIRAGE Information Technology. “But that doesn’t change the desire to be pampered. Control4 Suite Systems offers CityCenter guests the reassurance that they are staying in the most energy efficient establishment in Las Vegas. We can control energy consumption in rooms when they are not in use and guests can enjoy the luxury of controlling all aspects of the room with a single remote control,”.
When guests open the door to their rooms, they are greeted with an automated welcome experience: the lights gradually come on, the drapes open to views of the city or mountains, and the TV turns on to display a list of automated controls. Using one remote and the Control4 on-screen view, guests can use the TV to set the systems in their rooms to their personal preferences, including lighting levels, room temperature, television/video systems, music, drapes, and guest services.
According to Control4, having all guestroom devices incorporated into one platform makes it easy to provide “scenes” that modify all settings at once. For example, each room features a “good night” button on the touchscreen next to the bed, which turns off the lights, TV and/or music; closes the drapes; and turns on the privacy notification for the room. Similarly, guests can select a “wake-up” scene where lights and music gradually come on, the temperature comes up, and the drapes open for a more soothing wake-up experience. After a guest has checked out, a room can quickly be put in “unoccupied” mode, which shuts off the lights, heating or cooling, entertainment systems, and any other electronic device in the room.
Control4 Suite Systems integrates with property management systems to deliver concierge-type services, as well as automate the guestroom, based on check-in/check-out status. The product is also used to provision and manage guest rooms and alert technical systems to problems such as low batteries in remotes. It can be implemented on-site or from a remote monitoring location. Along with CityCenter Las Vegas, Control4 Suite Systems automation technology has been implemented in leading hotel properties such as the Montage Beverly Hills.