Crestron has announced the opening of its distinct brand presence in China, India, and Hong Kong, allowing the company to enhance its service and support to customers in these regions. These openings represent significant territorial expansions for the company in Asia Pacific.
In exclusive partnership with Shanghai Golden Bridge, Crestron China is anticipated to bring the full Crestron service model to China.
“Combining Shanghai Golden Bridge’s extensive infrastructure footprint and in depth knowledge of the China market, with Crestron’s world class technology solutions, technical support, and sales and marketing programs makes a lot of sense for this market,” said Stuart Craig, CEO of Crestron’s Asia Pacific division. “Crestron and Shanghai Golden Bridge will create a full service Crestron operation in China. We are currently building a Crestron Experience Centre, training, and support facility in Shanghai with further details coming to all our customers very shortly. We will create a new benchmark for customer service to the channel and our end clients.”
Zhou Zhe, director and general manager of Shanghai Golden Bridge added “we will provide a direct Crestron presence right across China including Shanghai, Beijing, Guangzhou, Jinan, Chengdu, Hefei, Kunming, and Guiyang, delivering to our customers the full Crestron sales and marketing programs, tailored to the China market”.
The company hopes that Crestron China’s direct footprint will allow it to help grow the business of its local partners and resellers, allowing more clients in the region to optimize their biggest investments spanning people, spaces, and technology.
The new Crestron subsidiary in India includes a headquarters at RMZ Ecoworld, Bangalore, and supporting regional offices. The Indian headquarters features a fully functional Crestron Experience Center, with training facilities, as well as various active workspaces —all showcasing the latest Crestron solutions. This facility will allow the local Crestron team to provide hands-on, comprehensive training and education on the latest solution offerings to Indian partners and customers.
In Hong Kong, the new Crestron facility in Quarry Bay is a full service facility that offers a Crestron Experience Center, training facilities, and advanced technical support. With this new facility, Crestron will have a dedicated presence in key North East Asia markets including Korea, Macau, and Taiwan.
“Asia Pacific is an increasingly important market for Crestron and we are investing to support our customers, ensuring opportunities for all,” said Stuart Craig, CEO, Asia Pacific, Crestron. “Crestron is fully committed to providing our partners in the region with the highest level of customer experience and the tools and technologies to help our partners grow their business. Our goal is to provide the full range of our market leading technologies locally and to ensure our customer service leads the industry.
“Over the next couple of weeks, local Crestron customers will receive further details about the extensive services available to them and also information regarding our upcoming launch celebrations.”
Crestron works with customers in Asia Pacific across various industry sectors including education, corporate, government and defense, hospitality, healthcare and residential.