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ELAN Offers Remote Programming Service - ResidentialSystems.com

ELAN Offers Remote Programming Service

ELAN Home Systems has launched a new service that offers remote system programming by highly experienced ELAN programming professionals.
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ELAN Home Systems has launched a new service that offers remote system programming by highly experienced ELAN programming professionals.

According to ELAN brand manager Robert Ridenour, the new Remote Programming Service gives dealers more time to complete installations, helps to ensure that every g! system works flawlessly, eases the staff requirements to manage an installation company, and frees dealers to sell more g! systems.

“Our new Remote Programming Service provides a major benefit for new ELAN dealers, smaller installation companies, or any company that is very busy and needs to offload the programming of an ELAN g! system to help manage their time,” Ridenour said. “By offering full programming by highly experienced professionals who can program and troubleshoot systems quickly and efficiently, we are adding another best-in-the-industry dealer support feature.”

To purchase professional programming assistance, all an ELAN dealer needs to do is log into the dealer portal on the new ELAN web site, www.elanhomesystems.com, fill out an application form with specific system info, receive a quote, prepay for the service, and schedule a time for the programming to occur. The application can be completed in less than 10 minutes.

By eliminating or reducing programming requirements, ELAN is giving dealers more time to focus on growing their business with more sales and more installations, the company says.

“We’ve made the process as simple as possible for our dealers so they can sign up for programming, and then get back to selling and installing g! systems,” Ridenour said. “Whether it’s a simple multi-zone audio system in an apartment or a fully integrated entertainment and control solution in a 30,000 square foot home, our programming professionals have the knowledge and experience to efficiently program the system and save the dealer time and frustration.”

The standard programming service includes everything necessary to fully program a g! system, and the time required varies by the size and complexity of the installation as well as any optional programming services requested. The price for ELAN’s programming service is $100 per hour, which is comparable with market rates. When the programming is done, the dealer is given full control of the code so they can make changes and additions in the future, and retain control of their clients’ experience without having to return to the ELAN programming service.

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