ESP/SurgeX launched Remote Portal at InfoComm last week. Remote Portal is a new module that brings IP connectivity to SurgeX Defender Series Surge+Diagnostic, MultiPak smart energy management systems, and the ESP Envision Power Conditioning System (PCS). It also enables integrators to better understand and react to power problems through an IP connection.
Adding remote IP connectivity to its diagnostic software allows ESP/SurgeX integrators to instantly view the history of power quality events, monitor live data, download/upload reports, manage voltage thresholds, and diagnose power disturbances remotely. And because recorded and live power incidents are time stamped, integrators can isolate power quality issues chronologically to identify trends which may be causing disruptions or downtime.
Benchmarking has become a major focus area for facility managers seeking to justify the ROI of technology investments. To help with this process, the Remote Portal compiles and compares power disruption and usage data over a wide range of equipment locations and facilities to provide a cumulative or real-time view of power quality and energy consumption. For benchmarking purposes, the detailed logs and reports clearly demonstrate the improvement in power quality that results from integrating ESP/SurgeX products.
"In the quest to maximize uptime and performance, remote troubleshooting and monitoring of power quality and energy usage is a priority," said ESP/SurgeX president, Shannon Townley. "The Remote Portal adds Internet connectivity to our industry leading surge protection and energy diagnostics equipment so integrators can quickly understand power issues, and correct them, without being onsite."
SurgeX's Remote Portal can be easily integrated with existing systems or implemented as part of a new installation. Both the MultiPak and Defender Series Surge + Diagnostic models provide professional-grade, Multi-Stage surge protection, EMI/RFI noise filtration, over/under voltage shutdown, first-of-its-kind Cat6 network protection, telephone line and wiring fault protection. The Surge + Diagnostic solution features customizable power protection settings and advanced data intelligence that helps integrators diagnose service calls proactively and keep short and long-term records of power quality. The MultiPak was made specifically for installation behind flat-panels displays and will fit naturally within common mounting mechanisms to protect valuable digital signage and video solutions.