In an apparent about-face, Control4-owned Extra Vegetables emailed URC dealers this morning to inform them that their accounts would be “partially re-activated on a temporary basis.”
The change will enable dealers to view any URC license keys that have been purchased or that have been allocated as part of a recent URC promotion. The re-activation will be enabled for 12 months.
Any unused URC licenses purchased by you may be applied tonew URC systems within the next 12 months.
This temporary account access also enables URC dealers to transfer a previouslypurchased URC licenses to a new controller in the event of a controller RMA.
It is not possible to purchase new keys for any URC module, nor is itpossible to create a demo license for any module. Neither Control4 nor ExtraVegetables will provide any support on the URC modules or licenses.
EV is known for producing drivers and control modules for products with inflexible platforms, such as those from Nest and Sonos. Following its acquisition by Control4, the company had previously announced that modules that Control4 dealers had been paying for would now be available to them for free but that URC dealers who had purchased control modules from Extra Vegetables would have their accounts closed, technical support eliminated and, quoting from an EV newsletter, their “…details…deleted from our systems.”
To learn more about URC’s reaction to the Extra Vegetables story, click here.