Louisville, OH–For the second consecutive year, H-P Products Inc. is offering dealers/installers the opportunity to complete the central vac training program to earn 2.5 CEU Credits at the 2007 Custom Electronic Design and Installation Association (CEDIA) Expo in Denver, Colorado, this September. H-P Products is currently the only manufacturer in this field to be CEDIA certified with their Proper Installation of Central Vacuum Systems course. Training will take place on Wednesday, September 5, 2007 at a home in the Denver area. New this year, dealers have the opportunity to install the popular Hide-A-Hose retractable hose system, now offered through H-P Products.
The installation course consists of two levels. During the first level, Chris Slackford, H-P Products field trainer, will introduce students to Hide-A-Hose and review general central vacuum system installation practices. Slackford will explain how the retractable hose system operates as well as the benefits it brings to dealers. With hands-on exercises and demonstrations, the course details how Hide-A-Hose is installed into a home (new construction or retrofit) and why it is beneficial to the end-user.
For the second level, participants will install a Hide-A-Hose system in a Denver home (exact locale to be determined; transportation provided)–with Slackford walking participating installers through all of the necessary steps to complete a successful and timely installation. The students will then be asked to complete a brief examination to earn the credit needed to become CEDIA Certified for central vac installation.
The certified training course at CEDIA is one of the latest ways that H-P Products is helping dealers and installers maximize their profits by teaching proper installation techniques. To promote time efficient and seamless installation processes, H-P offers dealers and installers extensive hands-on training and comprehensive support. Some of the benefits that H-P Products installers gain from the training include: increased overall satisfaction of the product; minimal service calls to the dealer: a higher volume of recommendations for both the dealer/installer and the product.
Efficiency is the primary concern when training an installer, said Slackford. Dealers often ask me how the training programs can reduce their installation time, but our focus is to ensure that the installer is putting the unit in properly, not necessarily quickly. This reduces the amount of after-installation maintenance calls.
In addition to the extensive hands on training, H-P Products also offers several other outlets for dealers and installers to receive information about central vacuum systems, such as detailed printed materials (training manuals), Power Point presentations as well as webinars and in-depth manuals.
The web seminars (webinars) are conducted remotely and participants view a power point presentation on their personal computer while listening to the presentation over the telephone. Questions are held until the end of the seminar when the phone lines are opened up for a conference call discussion.
H-P Products also offers detailed manuals for dealers to gain additional information on central vacuums and their product lines. From planning the layout of the system to tools-of-the-trade, the manual is extensive with all necessary information and guidance for installers. Detailed diagrams walk the installer step-by-step through the process of installation. By offering such an extensive program, H-P Products helps installers build customer satisfaction with both the product and their first rate service.
Interested CEDIA dealers/installers should contact Audra Boone at 1.800.822.8356 ext. 2252 or [email protected] for more information or to enroll in the course.