IC Realtime has implemented a 10-year product warranty and lifetime 7-days/week technical support.
“From day one IC Realtime’s mission has been to equip its dealers with complete end-to-end systems solutions – from high-performing, quality-built solutions that we are eager to have reviewer’s face-off against the competition, to our ability to natively integrate with the many leading control systems in the channels today, to the best technical team in the channel,” said CEO Matt Sailor. “We have achieved all of this through a strong understanding of what dealers’ day-in and day-out needs are. Now we are granting the ultimate support with the implementation of this program. IC Realtime is in it for the long haul with our dealers.”
The 10-year warranty applies to IC Realtime products that are sold as of March 1, 2014. Products covered under the program include surveillance cameras, digital video recorders and network video recorders.