The new live chat enables visitors to the site to quickly connect with the Niles technical support team and get product and software support, installation assistance and more through an easy-to-use interface.
“Niles has built an unmatched reputation for extensive technical support and exemplary customer service,” said Mike Detmer, president of Niles Audio. “Our new live chat will provide custom installers and their customers with an instant connection with our technical support staff, helping them quickly solve any issues they may have in the field or at home.”
The new technical support feature requires no software downloads or account setup and is managed by the same Niles technical support staff that answers the customer service hotline and email queries. The Niles online chat feature can be found at the Niles Technical Support page.