Nuage Nine Inc., a company focused on remote error discovery, prediction, and correction for high-end home owners’ digital systems, has signed on Bishop Audio Services of Newburyport, Massachusetts, to sell its products in New England.
Bishop Audio Services, a 17-year-old firm, supplies the ESI’s that serve very high-end customers and specializes in products related to home cinema and whole house audio, video, and control.
“The Nuage Nine products give [ESCs] a way to solve service issues remotely and cost-effectively,” stated John Bishop, president of Bishop Audio Services. “All high-end dealers need remote monitoring and management capabilities to provide the support levels their customers expect. This solution offers dealers lower support costs, improved customer service, and a recurring revenue stream—all benefits required to excel in this industry.”