OneVision Adds SnapAV OvrC Support

Home Technology Professionals Can Now Pair OneVision’s Service Platform with the Remote Support And Management Features of SnapAV’s OvrC
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OneVision Resources now supports OvrC. Combining OneVision’s service platform with the support and management features of OvrC gives home technology professionals (HTPs) a turnkey solution to the service problem. HTPs using OvrC can now join the OneVision platform to transform their service departments into profit centers while improving company culture and elevating their client-service experience.

OneVision_OVRC

The new partnership between OvrC and OneVision combines OvrC’s troubleshooting and diagnostic tools with OneVision’s service platform. Making this partnership possible is OvrC’s new “groups and permissions” feature set, which will allow HTPs to grant access to their monitored sites to OneVision’s team of service and support experts. This access enables OneVision to leverage the full feature set of OvrC to monitor and manage client homes on the HTP’s behalf.

In addition to leveraging OvrC to provide 24/7 monitoring and support, OneVision’s team of service experts work closely with employees throughout the company to implement a proven service playbook. With OneVision leading the development of the service department, the burden-of-service is removed for HTPs, allowing them to maintain an increased focus on their projects, sales, and other high-level operational initiatives.

For more information, visit onevisionresources.com.

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