Powersoft has introduced a new care plan for its rack amplifier customers, which will be available via the company’s MyPowersoft portal as of November 20, 2020.
The plan includes two distinct services: Warranty Extension and Service Shield, both of which can be purchased separately.
Powersoft has always ensured that it builds products to the highest quality standards, but despite this strength, the company has come to acknowledge that, in certain cases, products might be subject to strenuous conditions that could result in the customer requiring assistance or a replacement product. With this in mind, Powersoft’s new Warranty Extension and Service Shield plans have been designed to bolster the company’s current after-sales offering.
The new Warranty Extension will cover the relevant amplifier platform with up to three-year extension on Powersoft’s standard warranty. This service is available from MyPowersoft and can be activated during the first year of the product’s life.
The Service Shield includes an option to protect a purchaser’s investment from accidental damage during the first year of its life. This grants users swift assistance from Customer Care Services for one repair (or substitution in specific cases) of the amplifier. This service is also available from MyPowersoft and can be activated during the first 30 days of the product’s life.
For more information, visit www.powersoft.com.