SIM2 is offering a custom industry first: a five-year projector lamp warranty. The policy applies to the company’s Grand Cinema C3X LUMIS and C3X LUMIS HOST Reference models.
SIM2’s five-year lamp warranty applies to the company’s Grand Cinema C3X LUMIS and C3X LUMIS HOST Reference models.
“SIM2 is the only manufacturer in the custom home cinema market to offer this unprecedented guarantee,” SIM2 USA VP of marketing Alberto Fabiano said. “We worked hard to make this a reality for our customers as this new lamp warranty will not only set SIM2 apart from its competitors, it will set new standards for the luxury projection market. SIM2 now provides another compelling reason for its dealers, in addition to the endorsement of legendary film director Francis Ford Coppola, to deliver a promise to their customers that SIM2 is a brand worth investing in.”
The warranty terms are very simple, Fabiano says. There will be no questions asked with either failure or verification of over 3,000 lamp hours used on the C3X LUMIS and C3X LUMIS HOST models.
The lamp warranty will apply to the original registered owner of the projector. This makes the replacement process easy for both dealer and consumer, SIM2 says.
SIM2 dealers should contact their sales representative for additional details about the program. It is retroactive for units purchased since January 1, 2010.
“We are thrilled to be the first to offer this level of peace of mind for our customers,” Fabiano continued. “We just raised the bar for customer service; a luxury purchase deserves unprecedented support. The SIM2 U.S.A. five-year lamp warranty is a win for everyone.”