As part of its planned expansion in North America, France-based high-end immersive hardware brand StormAudio has appointed Chrisanne Rhodes as its U.S. operations service/support manager and Los Angeles-based George Meyer AV as its North American Logistics and Service Center.
In this new position, Rhodes will provide remote and in-person technical support and training. Working closely with StormAudio national sales manager Brad Paulsen, she will also travel the country setting up StormAudio’s immersive home theater preamp/processors and amplifiers in dealers’ showrooms for demonstration.
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Rhodes is well-versed in technology and associated support. Early in her career she held technical support supervisor roles with CompUSA, Sprint, Shell Oil, and Hewlett Packard, and nearly a decade ago shifted into residential theater, audio, and automation.
“Chrisanne is a formidable addition to StormAudio,” said StormAudio managing director Yves Trelohan. “From the moment our team met her at 2017 CEDIA Expo, we were locked in on deep-level discussions about the many complex topics that dealers can benefit from support with. This includes HDMI connectivity and compatibility, 4K/UHD, streaming media, automation integration, how to create the most outstanding immersive audio configurations, and more. Dealers are really going to appreciate the complete command of ‘everything-home theater’ that Chrisanne brings to the table.”
As for George Meyer AV, the Los Angeles, CA, logistics and service center will handle inventory and order fulfillment, servicing of products (both in- and out-of warranty), and software upgrades. It also will work closely with Chrisanne Rhodes as the second level of StormAudio’s field systems troubleshooting and coordination of replacement products.
“Established in 1965, George Meyer AV is an authorized service station for the most sophisticated audio and video products in the home theater channel. We are very impressed with their operation and confident that they will provide top-shelf service and support to our North American market customers,” Trélohan said.
