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Westin, Renaissance Hotels Install SureCall Signal Boosters

With the installation of SureCall cellular signal boosters at the Westin and Renaissance hotels in Charlotte, customers, staff, and security will experience improved reception, voice, and data service.

Can you hear me now, Charlotte? You should now. SureCall has installed cellular signal booster systems at the Charlotte Westin and the Charlotte Renaissance SouthPark Hotel in North Carolina to improve their cellular reception. The boosters, recommended and installed by Winston-Salem-based RCS Communications, provide both hotels with cost-effective solutions for eliminating cellular dead-zones for voice and data in key areas within the hotel.

SureCall offers residential and commercial signal boosters.

“Businesses and business travelers are increasingly relying on cellular technology, so it’s bad business for hotels to have guest areas or their own operations centers off the grid unnecessarily,” said RCS’ Steve Klingensmith. “For many reasons, cellular signal boosters are the ideal solution.” 

According to Klingensmith, the SureCall boosters allow the hotels to enhance guest services, staff performance, and overall safety. The Charlotte Westin installed booster systems in four locations: the subterranean parking garage, the hotel’s staff and maintenance operations center on its lower level, and in two executive suites on the hotel’s 25th floor. In the Renaissance, its back-office operations were suffering due to the poor cell reception.

For both hotels, Klingensmith recommended and installed SureCall’s Force5 cellular signal booster. The Force5 supports 2G, 3G, and 4G for voice and data for all major U.S. carriers and acts independently of the hotels WiFi system. Each booster covers up to 25,000 sq. ft., supports as many as 100 or more simultaneous users, and is not subject to any recurring costs from the carriers.

According to Curt Burkhart, SureCall’s director of sales and marketing, recent FCC rulings have made it clear that boosters are endorsed by the entire cellular industry as a safe, viable, and reliable solution for businesses seeking to improve cell reception.