Minneapolis, MN — Zip Express Installation, a new option in home electronics installation, has launched its nationwide service for electronics retailers and consumers. The company provides and manages an in-house installation infrastructure for retailers and offers consumers the first next-day installation appointment option for major home electronic purchases made in-store or online.
There is currently a high volume of consumer frustration from the time they make a major electronics purchase to the time it actually gets set up and working properly, said Chris Mauzy, president and CEO of Zip Express. Zip Express provides consumers next-day installation gratification, and offers retailers a cost-effective installation service to keep customers coming back for another seamless purchase-to-installation experience.
Customers can take advantage of Zip Express Installation in three ways: in-store at participating retailers, online through participating e-tailers and directly at www.zipinstallation.com . At retail, customers simply choose an installation package they want with the option of next-day or five-day installation appointments and the service is rung up with the product purchase at checkout. Rather than wait for a third party installer to call and schedule an appointment, the customer can call the toll free number or visit www.zipinstallation.com immediately after purchase to schedule a specific day and hour that is most convenient for installation.
For consumer electronics retailers, Zip Express Installation provides and manages an in-house service and installation infrastructure for them. Offering quick installation for customers allows for decreased return rates, as inability to properly set up a new piece of equipment is a frequent reason for returns. As prices for major electronic products continue to go down, Zip Express also provides attractive margins for retailers by offering additional sales revenue on top of the product at checkout.
In addition to being the first nationwide installation service to offer next-day installation appointments at a specific hour, Zip Express installers take all trash away from the job and train each customer on how the new setup works in the home. Services include tabletop TV setup, wall and over-the-fireplace TV mounting, home theater setup, computer and digital camera networking and furniture assembly. All installation work done by Zip Expresss more than 16,000 CE certified installers also comes with a one-year warranty.
Zip Express Installation is currently securing retail partners and announcements of these partnerships will be made mid-June. Installation services start at $129.95 and can be scheduled directly online at www.zipinstallation.com.