Leviton Introduces Salesforce Visual Remote Assistant
New tool enables real-time, interactive, and visual engagement with Leviton technical service representatives.
Parasol Launches ‘Parasol Anywhere’ Uber-style Platform
Enables its dealer community to leverage excess labor capacity to solve customer issues.
VOTE NOW: 2020 Residential Systems Stellar Service Awards Nominees
Show your support for your favorite or most beneficial service program.
How to Win a Residential Systems Stellar Service Award
Now is the time to shine a spotlight on your excellent service programs.
2019 Residential Systems Stellar Service Award Winners
The readers have spoken on their favorite manufacturer and dealer training programs.
2019 Residential Systems Stellar Service Awards Nominees
Ballot now open for you to make your opinions known.
Rayva Supports Dealer Channel with Three New Programs
New support programs include Premier Dealer, Showroom Purchase, and Installation Support.
DISH Focuses on CI Channel and Wireless Technology
Company provides exclusive services to custom installers; has big plans for 5G.
The Four Keys to a Successful Service Transformation
How a simple, proven framework can increase the odds of a successful service transformation.
One Firefly Launches Live Chat Service for Integrators
One Firefly, LLC, a marketing agency that caters to custom integration and security professionals, has launched Lead Concierge, a personalized live chat service aimed...
Access Networks to Offer Live Monitoring Solution Powered by Cenersys
Access Networks recently introduced a comprehensive live monitoring solution to support professional integrators and their clients.
OneVision Resources Offers Triage Support to Integrators
OneVision Resources of Boston, MA has enhanced its business model to cater to the residential AV integration communities.
Manufacturers: Enter the Resi Systems Stellar Service Awards
If you're an industry "vendor", then you've probably spent the year designing, manufacturing, marketing, and selling exceptional products and providing equally exceptional service for...