From left: Marty Hayse, Dennis Sage Home Entertainment; Alex Chiou, TDG; Dennis Sage, Jeff Francisco, TDG
Dennis Sage Home Entertainment (DSHE) awarded its annual Most Valuable Partner (MVP) Award to The DaVinci Group for "continued excellence, innovation, and spirit."
According to DSHE, each year the management team meets for the purpose of nominating and then selecting those vendors that the team agrees went above and beyond the norm to support their efforts that year.
"The DaVinci Group was an obvious choice for us this year and here's why: There had been a few instances where we identified an issue that needed to be addressed and made The DaVinci Group aware of the situation," said Marty Hayse, director of sales and purchasing at Dennis Sage Home Entertainment.
"To our surprise, each one of these issues were completely resolved to our satisfaction in less than 120 days. And in one case, there was an issue that required a product to be modified. Remarkably, in less than 30 days we had received engineering drawings of the newly changed model. We had no choice but to recognize the incredible responsiveness of The DaVinci Group, a true partner of Dennis Sage Home Entertainment."
The DaVinci Group makes custom integration products such as in-ceiling and in-wall speakers, home theater speakers, subwoofers, multi-zone amplifiers, outdoor speaker systems, and more.
"Our team at The DaVinci Group goes to extreme lengths to provide a higher level of customer service for all of our dealers," said Jeff Francisco, president at The DaVinci Group. "We don't do it for recognition, we do it because it is the right thing to do — it's built into our DNA. Still, it is great to get positive feedback from dealers — especially dealers like Dennis Sage Home Entertainment, one of the finest and most respected custom integrators in the business. To be considered their MVP is humbling and deeply appreciated. We will proudly display the MVP trophy in a prominent position at The DaVinci Group World Headquarters in Ontario, CA."