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OneVision Adds Domotz to Service Platform

Home Technology Professionals Can Now Leverage OneVision’s Comprehensive Platform to Enhance Client-Service Experience

OneVision Resources, the provider of service and support solutions for home technology professionals (HTPs), has partnered with Domotz, the remote systems management (RSM) provider. By combining Domotz technology with the OneVision platform, integrators can immediately offer their clients a turnkey service offering that enhances the client experience, provides work-life balance, and drives recurring revenue.

OneVision fields more than 2,000 unique support events each month.

OneVision’s scale leads to specific requirements from an RSM provider. OneVision and Domotz collaborated closely to address these unique needs, ensuring a seamless experience for home tech pros using Domotz in conjunction with the OneVision platform.

“OneVision solves scalability issues for HTPs interested in streamlining operations and transforming the client experience,” said Clark Roundy, chief executive officer at Domotz. “The combination of Domotz pro technology and OneVision’s service infrastructure offers home tech professionals an even more powerful platform upon which to build their businesses and enhance their service capabilities.”

“We know that home technology professionals standardize on a single RSM platform to achieve better operational efficiency,” said Joseph Kolchinsky, chief executive officer at OneVision. “We have long believed that Domotz is an excellent platform and we could not be more excited about the possibilities that our new collaboration with them represents.”

In addition to OneVision’s active effort to support popular platforms, the recent acquisition of Ihiji by Control4 further expands the company’s ability to help home tech pros leverage the RSM platform of their choice.

“As Control4’s BakPak and Ihiji unify into a single platform, we’re excited to help a growing number of home technology professionals incorporate their RSM platform of choice into our comprehensive service solution,” said Kolchinsky. “OneVision’s support for existing Ihiji customers will remain unchanged.”

By combining the company’s industry-leading holistic service platform with a growing number of best-in-class technology solutions, OneVision continues its effort to improve the service experience for home tech pros and consumers.

“We’ve always been eager to partner with other technology providers, including RSM manufacturers, who provide service and support solutions,” Kolchinsky said. “And we will continue to look for opportunities to collaborate with other providers in an effort to enhance the service experience and help our partners solve the service challenge.”