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Z-Wave Products Releases Network Troubleshooting Tool

Z-Wave Products has released the first commercially available troubleshooting tool for Z-Wave networks.

Z-Wave Products has released the first commercially available troubleshooting tool for Z-Wave networks.

The Z-Wave Toolbox allows Z-Wave network installers to quickly troubleshoot common issues such as interference, range issues, weak links, and connected-device placement. The Z-Wave Toolbox also allows stress testing of Z-Wave networks, both residential and commercial, and produces easy-to-decipher, colored network health symbols (NHS) that indicate current performance. This helps shorten installation time of Z-Wave networks and enhances network reliability and customer satisfaction. It also means that potential issues can be identified and remedied before they occur, eliminating costly, time-consuming repairs.

A flexible, web-based device, the self-contained Z-Wave Toolbox will work with any operating system in addition to smartphones and tablets. It is designed to be simple enough for new installers, yet power enough to remediate the most puzzling issues for experienced professionals. The Z-Wave Toolbox contains three major applications: 

•The Network Health Tester can determine link stability, quality of service, latencies, and helps the user troubleshoot, optimize, and deploy Z-Wave networks with confidence.

•The Z-Wave Packet Analyzer allows users to see Z-Wave traffic. It helps troubleshoot connections, identify abnormal device operation, and pinpoint weak spots.

•The Spectrum Analyzer allows users to scan frequencies close to Z-Wave frequencies for any interference.

This tool is also valuable for Z-Wave “superusers” and network owners who would like to gain some basic insight into how Z-Wave networks perform.

“We are excited to introduce the industry’s first Z-Wave Plus certified tool,” said Matthew Davis, vice president of product development of “Before the Z-Wave tool, installers would set up a network, and if it worked, they figured everything was fine. There was never a comprehensive tool to perform diagnostics and even predict where problems may occur in the future. The Z-Wave toolbox takes all the guesswork out of the equation.” 

“We welcome this tool to our family of over 1,700 Z-Wave Certified Products,” said Mitchell Klein, executive director of the Z-Wave Alliance. “With the help of the Z-Wave Toolbox, installers will be able to create Z-Wave networks that are even more reliable and maximize the functionality of the devices within the network.”

The Z-Wave Toolbox is available exclusively through the Z-Wave Products website for $249. Future offerings will include an optional trace-reading service as well as toolbox accessories, such as a battery pack.