Control System Manufacturers Want Your Loyalty
Company Is Forging Partnerships At A Rapid Rate
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Company Is Forging Partnerships At A Rapid Rate
Research Shows That Saying ‘Sorry’ Can Make it Worse. Spend Your Energy Finding Creative Solutions Instead
I’ve Been Sending Clients to the Crestron Showroom, and the Results Have Been Amazing
These Clients Were Once Served by Integrators Who Have Moved Out of the Area, Have Left the Residential Space, or Have Gone Out of...
4K Ultra HD Olympics Content with HDR Looked Spectacular, but I Want More of It
Rethinking Company Policies That Create Unintended Staff Pain Points
With Ongoing Labor Shortages Throughout the Industry, Here are Ways to Ensure You Retain Your Best Employees
Realtors are Impressed with Technology That Embeds Amazon Echo Dots into In-Ceiling Speaker Brackets for Invisible Multi-Room Audio Control
Several years ago, whenever I was bored, I would either play a game on my phone or lurk on Facebook to check out what...
New Sales Book, 'The Lost Art of Closing' Focuses on Maximizing Your Day and Anticipating Trends That Impact Your Clients
In retrospect, these are all simple, “Why haven’t we been doing this already?!” items that should have been implemented long ago, but that just...
If We Want to Sell More Products, Then We Need to Own and Use the Products Ourselves
Have you ever considered what makes some people a pleasure to work with, while others feel like a chore? There are the obvious factors...
One of the Top Aspects of the CI Business is the Installation of Distributed Audio Systems. But, Few Things Compare to the Experience of...
OneVision Resources CEO Joseph Kolchinsky Sees His Company as More Than Just a Turnkey Service Provider to the Custom Integration Channel
Our industry is too dynamic and fast changing to allow sedentary thinkers in the door.
Stop devaluing your time and expertise. Enter into consulting arrangements on all of your projects, and you will see some amazing benefits.
Are you struggling to run a profitable service department? Do you count yourself as lucky to break even? If so, you are not alone....
Following up on part one of my CES wrap from yesterday where I discussed how little things—like an inch of rain and no power—can...
No matter how many times you’ve been—or how much you think you are prepared for it—that first moment where you step onto the International...
Have you ever studied your day and wondered if you’re being as efficient with time as you could be? I do. Practically everyday I...
I’ve attended the International Consumer Electronics Show (CES) for roughly 15 years, and something happened yesterday that has never happened before. It is one...
Day 1 of the 2018 International Consumer Electronics Show kicked off in full swing, and my opening morning found me at the Sands Expo...
As many of you may know, Crestron is releasing new remote controls this month. I have been fortunate enough to be testing them since...
CES Unveiled is the first official event of CES and welcomed more than 1,200 press and industry analysts on Sunday night. The event’s exhibit...
Immediately following the holidays, Amazon triumphantly announced that tens of millions of Alexa-enabled devices were sold worldwide, news that some are heralding at a...
With school vacation last week and the bitter cold in the New York area, there were a lot of board games being played in...
A friend of mine is relocating from London to the east coast and wanted us to design a control system for his new home...
Rushing around attempting to complete my holiday shopping I squeezed in some time at the mall. Instead of being the pleasant “retail therapy” of...
Chances are good that you — like me — saw the new Star Wars movie this past week. And, if you’re a fan of...
With the Advent of Remote Management, We’re Being Forced into Standardization. We Don’t Have a Choice Anymore and Maybe That’s a Good Thing
If You Want the Best 4K Experience for Your Client’s Home Theater or Gaming System, Then Fiber is the Way to Go for Very...
From team bonuses to client gifts, there are several key items on our to-do list.
I was on top of the world. It was Friday afternoon at CEDIA 2015 and I had just finished instructing my first-ever workshop. My...
After the church shooting in Texas, gathering together and attending a worship service is no longer as safe as it should be. Here are...
The New Jersey AV manufacturer plans Horizontal Window Sheers, Pyng enhancements, two new remote controls, and more
Pre-flight checklists help you focus and minimize mistakes. What about our own businesses? What place do checklists have there and how do we inspire...
From Cloud Technology to Smart Cars, There's a Lot of Industry-Related 'Things' to be Happy About
No job is too small. It may take a while, but eventually some of those smaller gigs pan out.
It is always easy to sell negatively. By that I am referring to those sales people who sell the negative of their competition instead...
What lessons from internet hosting company Rackspace can you apply in your own businesses to achieve a similar level of service excellence?
Last week, during the New York-area stop on the three-city Crestron Technology Professional Summit tour, it would have been easy to forget that just...