In retrospect, these are all simple, “Why haven’t we been doing this already?!” items that should have been implemented long ago, but that just slipped through the cracks. And these are all things that literally cost us $0, so there is no reason not to do them.
If We Want to Sell More Products, Then We Need to Own and Use the Products Ourselves
Have you ever considered what makes some people a pleasure to work with, while others feel like a chore? There are the obvious factors like general temperament, knowledge, skills, etc. But when you look back over your professional years, I am willing to bet there is one common trait shared by those you have enjoyed working with the most—they were all very helpful.
OneVision Resources CEO Joseph Kolchinsky Sees His Company as More Than Just a Turnkey Service Provider to the Custom Integration Channel
Chances are good that you — like me — saw the new Star Wars movie this past week. And, if you’re a fan of the franchise — like me — then you’ve been discussing it with anyone you run across that has also seen the movie. So, like I recapped The Force Awakens back in 2015, let’s talk about what stood out good and bad in The Last Jedi!
With the Advent of Remote Management, We’re Being Forced into Standardization. We Don’t Have a Choice Anymore and Maybe That’s a Good Thing
I was on top of the world. It was Friday afternoon at CEDIA 2015 and I had just finished instructing my first-ever workshop. My maiden voyage as a CEDIA instructor had gone as well as I could have possibly hoped for. “Success!” I remember thinking to myself. A few weeks later I received the post-workshop surveys and was shocked at what I read.
After the church shooting in Texas, gathering together and attending a worship service is no longer as safe as it should be. Here are some ways technology might help prevent a violent incident.
No job is too small. It may take a while, but eventually some of those smaller gigs pan out.
It is always easy to sell negatively. By that I am referring to those sales people who sell the negative of their competition instead of their own positivity. It can work, but it can also put a bad taste in the client’s mouth. Just take a look at the political landscape to see what negative campaigning does. It is much more productive and creates a better client-dealer relationship to sell positivity.
What lessons from internet hosting company Rackspace can you apply in your own businesses to achieve a similar level of service excellence?
Last week, during the New York-area stop on the three-city Crestron Technology Professional Summit tour, it would have been easy to forget that just two years ago Crestron’s own dealers were questioning the company’s commitment to the residential channel after pulling out of the annual CEDIA trade show as an exhibitor.
John Stiernberg, who passed away over the weekend after a months-long battle with cancer, led our planning meeting that year and for several years after that, teaching us how to run a SWOT analysis (strengths, weaknesses, opportunities, and threats), create a mission statement, and to devise action items for improving our brand.
From Millennials to Boomers, we are all craving the same thing: human contact and relationships. We all feel better when we have somewhere to call after we make a large purchase, no matter the age or generation. What we need to do to capitalize on this is answer your phone or call the client back when they leave a message. Be proactive.
Last week we had a very easy project that should have been in and out in half a day. The client moved into a new apartment that was pre-wired for five zones of audio and just wanted a simple music solution. And, “Oh, while you’re doing it, give me a quote for mounting the TV.” I went back to the office, put the quote together, and had a quick approval. It was a small, $3,500 project, but it would be decently profitably due to the half-day turnaround. Of course, that's not the way it played out.
Control4’s relatively recent acquisition of Pakedge puts the company in a unique position. There aren’t any manufacturers out there offering both control systems and networking gear under one roof. This end-to-end capability gives Control4 capabilities to embed control system remote management into their networking gear. They were kind enough to send me one of their new Pakedge WR-1 Wi-Fi routers to test out.
Matte white has been the traditional “go to” projection screen for years, but it’s just not good enough for the ambient light rejecting capabilities that a residential TV room requires. Empowering customers with an industry-level knowledge of product gives them a far greater appreciation of specialty materials.
Some integrators believe that Amazon will play a significant role in the future of the smart home, while others point out that Amazon annihilates competition in virtually every market they touch.
After I’d removed all the old eeros from the app and physically unplugged them, I decided to run a speed test. I’m paying for 85/85 mbps service through Verizon Fios, and my old eero network topped out at 45/40 mbps. After launching the speedtest app, I held my breath and knocked on wood.
There are those times that technology can drive you crazy. We have all been there — the remote won't work, the TV needs a firmware upgrade, our iPhone crashes. We know that technology is not a perfect science. Then, there are those moments when technology is found in unexpected places, and it transforms you. That is precisely what happened while strolling in the small town of Ravello, near the end of my recent 11-day, five-city trip to Italy.
Existing Netflix customers are up in arms about a $1 price increase. Here’s the takeaway that you can apply to your business.
Choosing consumer- and pro-level manufacturers that go above and beyond to support your dealership or clients with technical or business issues
Taking the advice of commenter Tony Calero, who suggested I try posting an online Help Wanted ad at Indeed.com, we indeed posted an ad. And while we did get some responses to our posting — about 15 resumes over a one-month period — only one was actually something worth serious consideration.
It’s all about voice control for my kids, wife, and mother-in-law. While they squawk at Alexa, they like her much better than the other options available and seem perfectly happy listening to terrible audio. The Sonos announcement meant I wouldn’t have to listen to a tinny rendition of Ayo and Teo’s Rolex ever again. From now on, it’s going to be Hi-Fi teeny-bopper music in our house. If it’s going to be terrible, at least be terrible on great speakers
D-Tools wants to make sure its customers not only buy its software, but use it effectively, as well. That’s just one of several initiatives being led by the AV integration proposal software pioneer’s CEO Randy Stearns as he leads his company into the future.
Google Home Mini, available On October 19 at $49.99 could be said to be Google’s answer to Amazon’s Dot. Google Home Max is at the higher end of the scale with a $399 price that tops Apple’s HomePod by $50 and is double the retail of the new Sonos One.