Blogs
A New Kind of Luxury Rep Firm
Sarah Dresher’s LIT fully customizes the experience for both integrator and manufacturer clients.
Beware the ‘Group Ask’
Group-ask emails are typically harbingers of screwups and disappointment. Here are some tips for eliminating them.
Pick a Customer Issue and Follow It Down the Rabbit Hole
Staying in the client services game by hunting for customer issues instead of reacting to them.
CES Unveiled Reveals Tech & Buying Trends
Annual kickoff in NYC to CES season reveals what attendees will be looking for in Las Vegas.
Ladies and Gentlemen Serving Ladies and Gentlemen
Rebooting the plan to infuse lateral service into our business.
HTSA Leads With Light
Early evangelists for the lighting category bring its CI-centric lighting convention back for a second year.
Getting Into A “Day 1” Mindset
What would you do differently if you just bought your business today?
They Ask You Answer: Why Doesn’t Livewire Offer Free Estimates?
The reasoning behind charging prospective clients for sales consultations.
The Shifting Market
High-end and entry-level jobs keep coming in, but mid-size projects seem to be disappearing.
CEDIA Expo 2022 Superlatives
No need to ask John what his best experiences at the show were — he’s written them all here.
Tales from the CEDIA Expo Trail, Part 1
Adventures in Dallas, day one — John Sciacca's CEDIA Expo tour starts here.
Crestron Returns to CEDIA Expo…Take 3
The day integrators have been looking forward to has finally arrived at the 2022 CEDIA Expo.
DMF Bets on the Channel
Lighting fixture manufacturer sees the value in builder-integrator relationships.
6 Types of Possible Smart Shade Customers
Identifying ideal candidates when selling automated shades.
Frame and Fortune
Samsung’s CEDIA Expo booth offers both industry favorites and new experiences for attendees.
2022 CEDIA Shares: Z-Wave Alliance
Z-Wave Alliance gives Residential Systems readers a sneak peek at what the company is planning for its CEDIA Expo 2022 exhibit.
2022 CEDIA Shares: CEDIA
CEDIA gives Residential Systems readers a sneak peek at what the association is planning for its CEDIA Expo 2022 exhibit.
Have You Called Your Own Company Lately?
The customer experience from first phone contact can have a big influence on your sales — both good and bad.
2022 CEDIA Shares: Legrand | AV Residential Solutions
Legrand | AV Residential Solutions gives Residential Systems readers a sneak peek at what the company is planning for its CEDIA Expo 2022 exhibit.
2022 CEDIA Shares: ClearOne
ClearOne gives Residential Systems readers a sneak peek at what the company is planning for its CEDIA Expo 2022 exhibit.
2022 CEDIA Shares: Blustream
Blustream gives Residential Systems readers a sneak peek at what the company is planning for its CEDIA Expo 2022 exhibit.
Harman Luxury Audio’s Tour and Tease
The company gives a tour of its California HQ and gives a sneak peek at the products it will showcase at CEDIA Expo.
2022 CEDIA Shares: Wall-Smart
Wall-Smart gives Residential Systems readers a sneak peek at what the company is planning for its CEDIA Expo 2022 exhibit.
2022 CEDIA Shares: Hunter Douglas
Hunter Douglas gives Residential Systems readers a sneak peek at what the company is planning for its CEDIA Expo 2022 exhibit.
CEDIA on CEDIA
CEDIA’s global president and CEO discusses revelations from his first year and what the association’s plans are for Expo.
Origin Acoustics, Evolved
There is much more to the company than design-centric products and a booming tradeshow presence.
First Expo Appearance for Snap One
Even beyond the name change, Snap One has become a very different company over the past three years.
2022 CEDIA Shares: RTI
RTI gives Residential Systems readers a sneak peek at what the company is planning for its CEDIA Expo 2022 exhibit.
2022 CEDIA Shares: Quantum Media Systems
Quantum Media Systems gives Residential Systems readers a sneak peek at what the company is planning for its CEDIA Expo 2022 exhibit.
2022 CEDIA Shares: Theory Audio Design & Pro Audio Technology
Theory Audio Design and Pro Audio Technology give Residential Systems readers a sneak peek at what the companies are planning for their CEDIA Expo...
2022 CEDIA Shares: Vanco
Vanco gives Residential Systems readers a sneak peek at what the company is planning for its CEDIA Expo 2022 exhibit.
2022 CEDIA Shares: Snap One
Snap One gives Residential Systems readers a sneak peek at what the company is planning for its CEDIA Expo 2022 exhibit.
2022 CEDIA Shares: PowerHouse Alliance
PowerHouse Alliance gives Residential Systems readers a sneak peek at what the company is planning for its CEDIA Expo 2022 exhibit.
2022 CEDIA Shares: Samsung
Samsung gives Residential Systems readers a sneak peek at what the company is planning for its CEDIA Expo 2022 exhibit.
2022 CEDIA Shares: SurgeX
SurgeX gives Residential Systems readers a sneak peek at what the company is planning for its CEDIA Expo 2022 exhibit.
2022 CEDIA Shares: Masonite
Masonite gives Residential Systems readers a sneak peek at what the company is planning for its CEDIA Expo 2022 exhibit.
Stabbing Each Other Offscreen
Do your customer-facing employees know the value of presenting a unified front?