Remote-managed services provider Ihiji has hired industry veteran and former HTSA board member Evan Marty as its new director of technology services. Marty brings more than 20 years of experience in the custom integration industry to the company.
As part of Ihiji Client Technology Team, Marty will focus on nurturing key Ihiji dealers as they work to develop and expand their recurring monthly revenue streams through Saas (Software-as-a-Service) offerings provided through Ihiji remote network monitoring and management solutions, including Ihiji invision software and the forthcoming Ihiji ServiceManager, to be introduced at the 2015 CEDIA EXPO.
Marty joins Ihiji directly from VIA International, where he co-developed Home Manager, a proprietary web-based application that is an aggregation of tools designed to achieve operational efficiency throughout the organization. The solution includes Ihiji remote network management solutions, project documentation repositories, and support ticketing, helping VIA to better implement and manage their customer support services business.
Prior to joining VIA International, Marty held the title of director of technology services at Paragon Technology Group, where he was instrumental in bringing Ihiji remote monitoring and management to his organization as a means to reduce operational costs, improve the client experience, and generate new services revenue.
“I was one of the world’s first five users of the Ihiji appliance and Ihiji invision solution,” Marty said. “I quickly became one of the most vocal evangelists for the brand, and I’m excited to bring that passion and knowledge to the organization, where I can actively help dealers reduce costly truck rolls and realize increased profits through service contracts.”
As a board member for the buying group HTSA, Marty worked with technology integrators to improve their marketing, procurement, and overall business operations. He brings these same concepts and vision to Ihiji integrators, helping them improve efficiencies and strengthen their position in the marketplace.
“We welcome Marty to our team with enthusiasm," said Ihiji founder Stuart Rench. "As a former successful Ihiji dealer with decades of industry experience, he is uniquely qualified to guide our customers toward a business model that focuses on service contracts as a means of recurring monthly revenue."