ihiji has launched new international versions of its Remote Network Management Appliances — the INV-APP-500-UK and INV-APP-1100-UK — for its award-winning ihiji invision real-time, cloud-based support solution. Available now through Habitech as part of a new distribution agreement, ihiji’s new appliances give integrators and technology professionals in the region a more efficient way to remotely detect, diagnose, and resolve network issues, saving time and money, while simultaneously creating more satisfied clientele.
Available for authorized resellers in the UK, the new appliances enable seamless interaction with ihiji’s cloud-based portal, increasing system reliability and maximizing operational efficiency for technology professionals by reducing service calls and associated overhead. The invision solution gives technology professionals a centralized dashboard to view client sites and devices, with improved access for viewing and rebooting via smartphones and tablets.
Technicians servicing accounts using ihiji invision can receive real-time email alerts when problems occur and also retrieve extensive reporting on performance, diagnostics, and troubleshooting. Not only does this show clients the value of annualized remote managed services, it also ensures the network operates at its peak performance. Additionally, the appliance-based solution is located behind the client firewall, creating a highly secure system that further reduces field maintenance requirements.
ihiji has long been committed to providing simple and cost-effective remote network management solutions for the custom install, audio-visual, and IT markets. ihiji invision ensures that every device on a given network stays up and running at peak performance with maximum efficiency and provides needed visibility into errors, deviations, or outages.