Miami, FL–Niles Audio Corporation has promoted and hired several employees, fulfilling a company mandate to enhance Niles’ overall product development team and structural organization in preparation for several high-profile product and technology launches, strategic growth plans to be revealed in 2007, and enhanced dealer support and customer service.
Niles said that dealers will benefit from these changes by seeing the introduction of more innovative and reliable products; in-depth training sessions being held at locations across the United States, improved customer service with quick response times and personalized sales support that caters to the individual needs of each and every customer.
Allison Feinberg, a Niles employee since 1992, has been promoted to the role of Eastern regional sales manager. She has 15 years experience in various departments at Niles, including her most recent role as director of customer service. In her new post, she will head the East coast sales team, acting as the go-to-person for Niles Audio clients.
Ken Johnson, a Niles employee since 2000, has been promoted to product manager. In his new position, Johnson will be leading new developments, innovations and applications for the company’s IntelliControl ICS system, ensuring the product remains application-specific, user and installer friendly, and reliable.
Wendy Menendez, a Niles employee since 1998, has been promoted to the role of customer service manager. Prior to her promotion, Menendez managed warehouse operations for Niles. In her new role, Menendez will be continue to manage warehouse operations, but will also handle dealer satisfaction, acting as the one-stop-shop for dealers with customer service needs
Jim Novak, a Niles employee since 2002, has been promoted to the role of training manager. In his new role, Novak will visit Niles dealers and installers across the country giving one-on-one, personalized training sessions. Prior to his promotion, Novak was a product manager for Niles and director of custom installation for Tweeter.
Gerald Willis has been hired as a new product manager for Niles, heading up the loudspeaker division of the company. Willis will be tasked with the company’s speaker design, including the the new StageFront Home Theater Solutions and Ceiling Mount loudspeakers. Before joining Niles, Willis was a senior product specialist at Klipsch, a systems designer at Escient Solutions, and the owner of a custom installation firm in Indiana.
“Allison, Ken, Wendy, Jim and Gerald are true all-stars at our company,” said Frank Sterns, president of Niles. “They lead with integrity, honesty, and innovation. We are confident they will serve our company and dealers well by continuing the Niles commitment to excellence, as outlined in our mission statement,” Sterns added.
For more information, visit www.nilesaudio.com.