SureCall wants to give dealers of its cell phone signal booster products a competitive edge over competitive products. The manufacturer has unveiled the telecom industry’s first device to permit remote monitoring and control of in-building cellphone signal boosters via the internet.
The new SureCall Sentry can provide immediate notification of changes in booster performance, increases in RF interference, and other factors that can affect cellular coverage.
The new SureCall Sentry can provide immediate notification of changes in booster performance, increases in RF interference, and other factors that can affect cellular coverage. It also enables remote, real-time adjustment to optimize booster performance.
According to SureCall, Sentry alone offers this remote monitoring capability and will give its dealers a competitive edge in the fast-growing booster business.
“Sentry is a game-changer,” said Hongtao Zhan, SureCall’s founder and CEO. “Installers can now compete for larger projects because they can offer their clients a level of service and system flexibility previously found only in more sophisticated and expensive telecom systems. Sentry affords integrators the opportunity to offer ongoing maintenance and monthly service contracts that deliver value and peace-of-mind to customers.”
According to Zhan, Sentry is a revolutionary advancement in cell signal booster installation, optimization, and management. The device connects to any LAN through an RJ45 port. It is then connected to the booster’s standard data port with the included ribbon cable, which enables installers to remotely configure, and later adjust the booster for maximum performance remotely. Remote access is through a web interface from a Windows-based computer or tablet from any location.
"Sentry is a breakthrough product for installers," said Stuart Manley, president ofMission Viejo, CA, installer Manley Solutions. "Being alerted to any potential problems by the system will let me address them proactively, before my client even knows there’s any issue. And being able to address them without having to dispatch a technician will be a huge money-saver.”
Through Sentry, installers can maximize 3G and 4G transmission speeds by identifying the strongest cell signals available and adjusting the gain levels appropriately onindividual frequency bands.
Sentry will also send e-mails to alert installers or end-users to unforeseen changes in the system, such as the presence of a new cell tower, system interference, oscillation, or any other malfunction or failure. Installers can then act immediately to pinpoint the issues and take the appropriate steps to minimize any downtime by remotely changing any settings or dispatching a technician, if needed.
Sentry, which will support all SureCall boosters, is expected to be available by the end of May, and the company is currently taking orders.
Sentry enables remote, real-time adjustment to optimize booster performance.